-Maintain fire life safety standards for 50+ buildings -Responsible for testing, inspecting, and programming fire system for all buildings on Genentech Campus. -Perform maintenance on all fire-related devices on campus (Fire panels, sprinklers, smoke detectors, duct detectors, etc.)-Respond to fire alarm emergencies on Genentech's campus and communicate with the local fire department to locate potential fire hazards. -Schedule all fire system impairments with contractors that need to perform construction work of any sort.

-Provided customers/employees with fast and efficient service by having vast knowledge of campus and its resources. -Managed a group of 15-20 on and off-site personnel per shift. -Dispatched Police, Fire, Medics, Public Works, EH&S, Siemens etc. in an event of an emergency. -Effectively operated CAD system, CCTV, C-Cure, and Filemaker databases.

Consult with customers to determine the best telecommunication solutions for them by personalizing our options to fit their lifestyle. My overall goal is to provide the customer with the best service possible.