Project Manager
CurrentCore Responsibilities;• Collaboratively work with my leadership team to pursue growth and improvement opportunities across the business silos• Engage and foster strong relationships with internal and external stakeholders while influencing, negotiating, and managing decision-making processes• Maintain and exceed service level agreement KPIs for both local and national service agreements with a focus on enhancing customer experience, satisfaction, and operational performance• Conduct analysis across the business and contract requirements to identify inefficiencies, risks, and opportunities for improvement• Manage all aspects in relation to financial management including controlling expenditure, reviewing opportunities to improve business processes, and reporting against budgets• Maintain revenue and sales pipelines against yearly, quarterly, and monthly budgets reporting into senior management• Review and negotiate contracts with the national commercial team to ensure commercial risks are maintained within corporate guidelines• Review and approval of estimating team’s commercial bids against customer requirements, market conditions, and business rules• Promote a ‘Zero Harm’ culture and safety mindset to maintain a high level of safety and quality assurance while reporting against safety metricsKey Achievements;• Maintained gross profit target for FY20 for Government and Defence• Stabilisation and return to profitability of the NQ branch in FY20 & FY21• Stabilisation of the Airports team through COVID, leading to revenue growth of 30% FY22• No staff layoffs or stand downs through COVID