• Contributed to on-time arrival and departure performance of aircrafts, adhering to all operational guidelines and safety standards.• Delivered high-quality customer service to passengers, addressing inquiries and resolving issues promptly.•Coordinated with airline staff to update passengers on flight statuses, delays, and gate changes.

• Assisted team service in providing guests with a memorable fine dining experience.• Shared daily specials, answered questions about seasonal menu items, and made drinkpairing recommendations.• Cultivated a positive atmosphere by facilitating table courses and handling transactions.• Trained new servers and floor staff on guest service expectations and safety procedures

- Prepared and managed commons during student, athletic, and charity events.- Organized books and periodicals in library with attention to detail.- Collaborated in teams and assisted directors on projects for university affairs.