Scope of Role: Organizational Effectiveness - Instructional Design - Devising Learning Solutions Tied to Business Results - Microlearning - Leadership Development - Learning Development Principles - Adult Learning Theory - Decentralized Training to Centralized Approaches - People Analytics - Microlearning - Online Learning - Promoted to redesign, develop, and implement scalable training and development programs for the company’s training and onboarding. Direct, design, develop, deliver… Show more Scope of Role: Organizational Effectiveness - Instructional Design - Devising Learning Solutions Tied to Business Results - Microlearning - Leadership Development - Learning Development Principles - Adult Learning Theory - Decentralized Training to Centralized Approaches - People Analytics - Microlearning - Online Learning - Promoted to redesign, develop, and implement scalable training and development programs for the company’s training and onboarding. Direct, design, develop, deliver, report, and oversee enterprise-wide learning programs in various modalities, including live, virtual, blended, and eLearning.- Develop and deliver workshop-style classroom training, both virtual and onsite, to audiences spanning IT, Operations, and Business, including end users.- Develop new courseware to support customer-specific training and/or continuous improvements of existing standard e-learning.- Helped manage a team of 17-member L&D team to continue focusing on onboarding development of the funding department to administer large-scale educational projects effectively.- Pioneered a redesign of the onboarding program, achieving a 95% satisfaction rate and reducing onboarding time by 25%, RESULTING IN A 70% INCREASE IN TALENT RETENTION- Optimized manager time by streamlining team development, enhancing efficiencies, and enabling effective succession planning based on skill-based success criteria- Led the development of a comprehensive curriculum framework, incorporating innovative learning technologies and gamification components, improving team members' skill sets by 15%- Established transparent skill requirements, leading to a 25% increase in employee engagement and retention- Designed technical learning courses, resulting in a 50% improvement in employee proficiency and efficiency. Show less

Scope of Role: Revamped and restructured operations by identifying and analyzing potential payer concerns - Handled over +120 full-cycle funding and equipment request cases, including negotiating co-payment regulations. Maximized employee engagement; Directed efforts on creating training modules for approx. 10 fresh members and sales agents, leading to further demands for instructional design.

Served as a driving force behind the mission to develop individualized education programs (IEPs). Gained knowledge in using behavior modification techniques to build learning plans for 100s of students while partnering with Teachers, Behavioral Analysts, Social Workers, Therapy Clinicians, and various child Care centered Agencies.• Introduced new procedures for recording and sharing learner goal progress across departments, including parents and teachers, to ensure the ongoing development… Show more Served as a driving force behind the mission to develop individualized education programs (IEPs). Gained knowledge in using behavior modification techniques to build learning plans for 100s of students while partnering with Teachers, Behavioral Analysts, Social Workers, Therapy Clinicians, and various child Care centered Agencies.• Introduced new procedures for recording and sharing learner goal progress across departments, including parents and teachers, to ensure the ongoing development of educational content and delivery.• Oversaw and coordinated with support personnel to ensure the effective development of instructional programs and procurement of learning materials Show less

I utilized effective evaluation strategies to identify speech and language delays and analyze areas of need. In response, I developed and communicated recommended learning goals for each student’s Individualized Education Program (IEP) in collaboration with teachers, parents, and students. I also created instructional techniques and intervention strategies designed to assure learner success with IEP objectives. I implemented effective treatments and strategies in coordination with SLPs, and I… Show more I utilized effective evaluation strategies to identify speech and language delays and analyze areas of need. In response, I developed and communicated recommended learning goals for each student’s Individualized Education Program (IEP) in collaboration with teachers, parents, and students. I also created instructional techniques and intervention strategies designed to assure learner success with IEP objectives. I implemented effective treatments and strategies in coordination with SLPs, and I regularly communicated learner progress to all IEP team members. Show less