Simultaneously managing multiple projects, collaborating with stakeholders to ensure success.Leading branding strategy alignment project to adhere to global strategy, and to streamline and standardise online and offline communications.Launch of Decathlon Online Marketplace in Malaysia, to expand business opportunities by allowing third-party partners to sell on the platform.Optimising on-site experience, to provide best in class customer experience.

- Grow businesses across different channels (.com, App, Lazada & Shopee) by implementing commercial activation strategies & paid ads solution.- Enhance digital experience to improve conversion rate on .com by implementing a series of project planning & execution, for example search & choose, AI product recommendation and more.- Driving additional traffic to the website & app with both online & offline channels (EDM, Social Media, In-Store communication).

Specialised in managing brands within the fashion line such as City Chain, World of Watches 2, as well as non-brand clients. Person in charge for specialised project such as building awareness about luxurious watches on Lazada with the goal to increase average order value of the category.Running weekly data analysis for traffic IPVUV, sales GMV, unit sold, and number of orders and buyers at the same time doing market research to find out what is the current buying behavior and trend.

Primarily worked in catering sales.Experienced Opera user because of that.

Client Servicing Department.