● Mainly responsible for network-related services at the Taipei National Taxation Bureau, including troubleshooting and maintenance of CISCO equipment, firewalls, and other issues.※ Previously received training at the Financial Information Center of the Ministry of Finance for a short period.● Currently involved in the network renovation project at the Taipei National Taxation Bureau, which includes:1. Assisting in the online operation and anomaly detection of network equipment during the construction phase.2. Assisting in the operation of network management software and liaising with vendors.3. Providing assistance with network-related issues.

Nokia CNS GBC MS GCHN BGDM Taiwan LDO CN■ Served as a trainer for 3G/4G device recovery drills, providing guidance to approximately 20 colleagues to enhance their real-time troubleshooting skills during fault occurrences and reduce service impact risks. (3G: SGSN, MME || 4G: CMG, CMM, SRMG, vMG, ePDG)■ Led the 5GC (SMF/UPF) network element upgrade project, independently completed the equipment upgrade, SAT testing, and subsequent KPI observation reports for the northern region. Additionally, supervised two colleagues in completing the equipment upgrade for the central and southern regions.■ Executed the 4G SRMG equipment upgrade, DNS Offload & Babysitting, and subsequent KPI observation.■ Assisted team members in handling the case related to VoWiFi Cleanpipe alarms issue, including logs collection.■ Assisted team members in providing necessary information for case handling, including LRC, IRIS KPI & Traffica 3G/4G/5G logs collection.■ Conducted troubleshooting drills for 5GC network elements and collaborated with the CBIS Team.

Alcatel-Lucent Taiwan - a Nokia Corporation Company ION (IP/Optical Netwokrs)Team■ Implemented the web-based development module and constructed a prototype of an internal integration website to reduce update time for the development team and enhance overall development and maintenance efficiency.■ Led the development of front-end interface design and backend database maintenance, reducing user search and installation time, and improving team development efficiency.■ Executed fault anomaly detection and assisted colleagues in CR network modification and bandwidth expansion.■ Assisted team members in the upgrade of 7250 equipment.