Daniel Yao Email & Phone Number

Guangzhou, Guangdong, China

Project Achievement:• Product sales kit development- Design sales kit by product, price, and service. Assist marketing promotion to local and international customer. • Sales incentive program design- Set up clear scheme of target achievement per diversified product and productivity. Give clear sales system for performance management. Roles and responsibilities: Apply plentiful experience in sales operation, marketing plan formulation, and business partnership, act… Show more Project Achievement:• Product sales kit development- Design sales kit by product, price, and service. Assist marketing promotion to local and international customer. • Sales incentive program design- Set up clear scheme of target achievement per diversified product and productivity. Give clear sales system for performance management. Roles and responsibilities: Apply plentiful experience in sales operation, marketing plan formulation, and business partnership, act as strategy planning role and project leader with stakeholders for overall operation efficiency management.  Department process reporting for function review and project execution.  Supervise different department functionality to improve overall efficiency.  Work with Sales team in business development to expand market share.  Act as Pre-sale role to explain product spec for client understanding.  Directly propose new product and suggest new business model to client for new connection opportunity.  Escalate product issue and work with internal technical and CS team for quick solution.  Analyze key indicator performance to ensure product efficiency and give advise for performance improvement. Show less

Guangzhou, Guangdong, China

Project Achievement:• Initiate market entry plan for international trade customer- Market analysis and entry suggestion for coffee trader. - Business plan to set coffee lounge with hotel for brand promotion and diner cooperation. Roles and responsibilities: Apply plentiful experience in commercial development and operating management, act as project leader role for overall operation efficiency management, including business reporting for issues… Show more Project Achievement:• Initiate market entry plan for international trade customer- Market analysis and entry suggestion for coffee trader. - Business plan to set coffee lounge with hotel for brand promotion and diner cooperation. Roles and responsibilities: Apply plentiful experience in commercial development and operating management, act as project leader role for overall operation efficiency management, including business reporting for issues recognition. Responsible for China market information collection request from customers overseas.  Utilizing a variety of project management skills to support startup business model study. Show less

Taipei City, Taiwan

Project Achievement:• Global CRM mobile system launch- Assigned by CEO to be project owner to work with global project team to implement brand-new digital e-commerce supporting platform. To successfully assist distributor’s sales performance through timely and precise mobile information overview to accomplish the business growth target. • Yearly CRM program design and execution- In charge of membership programs development which include incentive, new recruitment, retention, and… Show more Project Achievement:• Global CRM mobile system launch- Assigned by CEO to be project owner to work with global project team to implement brand-new digital e-commerce supporting platform. To successfully assist distributor’s sales performance through timely and precise mobile information overview to accomplish the business growth target. • Yearly CRM program design and execution- In charge of membership programs development which include incentive, new recruitment, retention, and high level leadership cultivation. - Customer segmentation metrics analysis to enlarge market performance and clear target audience setting. • Strategic Account Management plan for digital transformation- Develop quantitative analysis for evaluating the performance of high-value accounts. Build SWOT analysis program to find out higher account growth opportunities.Roles and responsibilities:• Marketing strategy development- Develop and implement fiscal sales plan through analysis on customer business model. In charge of approximately NT$500 million of sale volume to design, propose, implement and execute incentive program. - Provide market insight analysis for assisting management team strategy planning with regional and global policy cooperation. • Pre-sale role with sales team and project leader with BA team- Pre-sale role with sales team to resolve customer queries of marketing plan and improve performance by instant proposal. - Lead BA team to execute analysis projects and supervise performance of team members. • Data analytic system design and optimization- Cooperate with regional and local technical teams to optimize system infrastructure in order to fulfill business practice. Show less

Taipei City, Taiwan

Project execution:• CRM system revamp for sales review process improvement- Consolidate sources from separate department and reorganize different advertising product system data input logic and to make all-in-one performance report view. Sales person can have quick overview of customer performance in a simple structure. Save human review process time up to 30%. - Attend APAC regional new system development workshop and present more efficient structure of Taiwan local system, which… Show more Project execution:• CRM system revamp for sales review process improvement- Consolidate sources from separate department and reorganize different advertising product system data input logic and to make all-in-one performance report view. Sales person can have quick overview of customer performance in a simple structure. Save human review process time up to 30%. - Attend APAC regional new system development workshop and present more efficient structure of Taiwan local system, which accepted to be the important design reference for the new global system. • New dashboard for target setting plan- Improve target setting function by new spending analysis to figure out the high-value customers that consist of 15% of customer base and 65% of revenue base. Roles and responsibilities:• Sales performance monitor - Perform weekly KPI tracking for industry and key product changes. Point out potential opportunities/threats for Sales management team to review sales performance for quarterly target of NT$1 billion revenue and make decision of recommended action for improvement. - Perform quarterly overall customer sales performance review to analyze market trend for strategy discussion of next quarter. • System analysis & Process examination- Detect and analyze unusual KPI number per weekly tracking. Provide solution for amending the process flaw to improve sales performance. - Quarterly revenue achievement forecast for management team alert to adjust final improvement action. - Quarterly target setting by performance review and market evaluation; maintain high spending customer record for new year-deal plan of NT$300 million. Show less

Taipei City, Taiwan

Roles and responsibilities:• Deal wholesale business with telecommunication associates for international voice/data product. Customers include international companies and domestic carriers around 50 entities in Asia, Europe and America region. • Responsible for analyzing customer requirements, collecting resources, completing contract processes, creating business models to implement new deals, assuring product quality, and removing technical obstacles.• Involve in risk management… Show more Roles and responsibilities:• Deal wholesale business with telecommunication associates for international voice/data product. Customers include international companies and domestic carriers around 50 entities in Asia, Europe and America region. • Responsible for analyzing customer requirements, collecting resources, completing contract processes, creating business models to implement new deals, assuring product quality, and removing technical obstacles.• Involve in risk management and benefit analysis. Responsible for detecting market changes, preparing for resource /backup, and handling contingency.Achievements:• Create revenue and profit margin: - Increased annual revenue by US$3M in 2008, from $5M to $8M. Achieved 2009 annual target early in Q2. - Increased annual margin by 2% in 2008, from 2% to 4%. - Over achieved annual margin target to US$1M in Q2 in 2011 from contract retention with China carrier. • Got promotion to be Project Manager in the second year due to outstanding performance. Show less

Master'S Degree, Telecommunications Management

Bachelor'S Degree, Library And Information Science