• Field staff and office team recruiting, new hire orientation and on-boarding, performance management and policies, employee retention, employment references and unemployment claim processing, and employee licensure and accreditations compliance.• Cross train in all departments as required, learning multiple jobs in distribution center. • Motivate associates to have a positive team spirit and attitude.• Perform work allocation at shift startup and throughout shift. • Monitor warehouse management systems and equipment.• Monitor production and resolve production problems by identifying/locating barriers and reallocating resources.• Model and monitor safe work practice. • Drive the Lean culture within the operation. • Effective communicator in assigned role. Tier 1 meetings, Customer interaction and interaction with PowerMax leadership team.• Control the distribution of required equipment. • Communicate any potential associate relations and performance management issues to the PowerMax leadership team. • Demonstrate a commitment to Office Depot core values. • Responsible for all the powered industrial trucks in the warehouse.• Experience in supervises Dock, Bulk and Bin department and have acquired knowledge and strategies to help the three department work together.• I close trucks, prepare manifest and ensure that all trucks are loaded well and sealed for shipping.

• Trained new employees by providing knowledge of specific warehouse tasks and policies.• Communicated with vendors regarding back order availability, future inventory and special orders.• Scheduled weekly inventory pickups and deliveries with vendors. • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.• Managed quality communication, customer support and product representation for each client.• Processed daily invoices and billed renewed invoices to clients• Perform work allocation at shift startup and throughout shift. • Monitor warehouse management systems and equipment.• Monitor production and resolve production problems by identifying/locating barriers and reallocating resources.• Model and monitor safe work practice. • Drive the Lean culture within the operation.

Manages the state of Ohio Army National Guards GI Bill Benefits (Chap1606,post 9/11 GI Bill, transfer of education benefits to service members dependents,incentives etc.Handles all GI bill related question for the state of Ohio. Serves as the intermediates between the National Guard Bureau and the state of Ohio army National Guard units. Handles all GI Bill eligibility and terminations of service members benefits upon discharge or meeting eligibility requirements.Educate and train all the National Guard units in Ohio about GI Bill policy changes, and updates.

• Received multiple reviews acknowledging my level of dedication to excellent customer service• Guaranteed positive customer experiences and resolved all customer complaints• Accurately balanced cash drawer after every shift• Developed reputation as an efficient service provider with high levels of accuracy• Compiled weekly monetary reports and records for district managers• Monitored cash drawers in four checkout stations to ensure adequate cash supply• Hire, train, and terminate store associates• Interviewed and screened potential employees• Conducted background checks and pre-employment drug screens• Assisted in conducting employee orientations• Corrected payroll and time clock discrepancies • Trained new employees by providing knowledge of specific store tasks and policies• Scheduled weekly inventory pickups and deliveries with vendors• Restocked monthly inventory and reviewed cash operation data to verify proper replenishment• Designed and suggested new display idea for merchandise, resulting in improved customer view/accessibility and leading to increased sales• Processed daily invoices and billed renewed invoices to clients