Daniel Zahra Email & Phone Number

Malta

- Lead and Coach the Project Management and Delivery Chapter

Malta

Malta

Malta

- Managing multiple web development teams, including frontend, backend, QA on a dayto day basis.- Act as the main liaison between the business, stakeholders and the technical side of theproducts team (Dev, IT, QA, DevOps and Third Parties such as CDN companies)- In collaboration with the teams, translate the business requirements into the best inclass solutions to the market while also making sure to monitor the full developmentlife cycle.- Create, groom and improve the product backlog on a daily basis to reflect the productprogress, impediments and completion rate.- Coach the development teams to maintain the iterative scrum routine of planning >sprints > review and restrospective to always be on the look out for improvements.- Planned, built and executed new initiatives which led to Catena build new products andlaunched them in record times.- Monitored Captial and Operational expenditure to make sure all products are asprofitable as possible and planned the right amount of resources.- Mentoring new product owners to fully utilise the capacity of our development teams.- Driving several performance and regulation based projects to hit KPIs (Such as the- Google Core Web Vitals) across several products.- Work closely with DevOps to allow our hosting architecture and content deliverynetworks to provide the best possible performance and least amount of downtime.

Malta

- Heading ICONʼs production department which includes product management, web and software development, devops, QA, UC/UI and technical support.- Product owner for several high profile clients working on multiple projects simultaneously.- Planning and managing active work for ICONʼs DevOps teams, which include maintaining, supporting, architecturing and monitoring several 24/7 large websites including: Airports, Airlines, Insurances.- Working with the software development and quality assurance team leaders to make sure internal processes, tools and methodologies are both respected and improved.- Managing and improving both customer and technical support for several new and legacy projects.- Nurturing, mentoring and recruiting talent to join ICON and motivating all department members to perform at the best of their abilities.- Actively working with the Business Development teams with sales and also planning cloud infrastructures using AWS and Azure alongside ICONʼs clients.- Working with several Gaming, Insurance and Finance companies as a consultant to improve their internal processes and come up with solutions for specific issues through multiple workshops.

Malta

Product Owner:- Plan and Design changes to the product pipeline.- Manage Customer Expectations for upcoming software changes.- Manage a backlog for a software development team.- Story estimations, planning meetings and backlog grooming.- Gather requirements from the stakeholders and write user stories. - Handle customer support with product queries.Quality Assurance Manager:- Define testing methodology and strategy within Q-Free Malta.- Enabled the Q-Free Malta team to adopt Agile.- Define the processes for the software testing team to work in an agile environment.- Manage a team of automation engineers to create and maintain an automation testing solution for a cloud based SaaS application and several APIs.- Define and administer Jira workflows.- Plan large scale international deployments of hardware and software.

Malta

-Performed a heuristic evaluation on all brand to identify potential pitfalls in the sales funnel.-Translated google analytics data into actionable business proposals.-Created a set of documented proposals to improve conversion and set up A/B tests.-Assisted the front-end development team and content teams with managing the websites.

Malta

-Defined and created a set of new user personas based on GFI’s niche clientele. -Translated business requirements into design tasks.-Created low-fidelity wireframes for use in web applications.-Used interactive prototypes to demo proposed interactions of several features within a web product.-Laid the foundation and created a plan for usability testing for GFI’s web products.-Researched and kick-started a user on-boarding for a major project.-Managed product feedback and acted upon user insight to create a better customer experience.

Malta

- Utilized rapid prototyping to pitch new ideas to product management.- Assisted the design lead in brainstorming and designing a web-based technical support platform. - Analyzed and researched user data to improve the usability of the products.- Performed usability testing remotely and in-person.- Utilized A/B testing to optimize the conversion rates and user attachment to the products.- Represented the design team in agile design sprints.- Assisted the content teams with technical writing.

- Designed and executed a series of test plans to span across all products in Uniblue’s brand.- Performed Acceptance, Integration, System and Regressions testing in an agile development team.- Estimated QA sprint work over the course of several projects.- Managed multiple desktop and web virtual environments to ensure a broad range of tests were being run throughout the entire SDLC.- Created detailed documentation for QA reports, bug tracking and project status meetings.- Gained experience working with an international team working across several different countries.