Daniel Zeder Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Greater Atlanta Area

• Schedule engineers for successful projects or assist during the sales process
• Actively monitor 40+ projects to ensure the team has necessary support to move towards completion within time frame
• Participate in post-mortem meetings to identify areas that can be improved, both from an engineering perspective and project management perspective
• Develop new product solution with Product Management and Development.

Greater Atlanta Area

• Responsible and accountable for managing multiple projects simultaneously
• Provide remote technical assistance to on-site engineers during installation, implementation, and go-live phases of projects
• Coordinate with on-site resource and development team to resolve critical system issues
• Coordinate and lead code reviews with project managers, implementation team, business analyst, and system designers to re-engineer business processes or implement business process enhancements
• Collaborate with Project Management and Technical Writers to provide documentation for clients
• Work with Quality Assurance team to test new versions/code/software

Greater Atlanta Area

• Managed/influenced overall client implementations (including site modifications and upgrades) to ensure the implementation is completed in accordance with the items purchased, in budget and on time
• Managed technical resources (developers, engineers) during the requirements, design, and implementation project phases.
• Managed software development projects (custom development, integration).
• Coordinated all necessary resources, establishing timelines, and communicating updates to all parties including internal and customer-facing executives. Managed all communication with the client and technical resources.
• Test casing functionality management
• Equipment logistics

Greater Atlanta Area

• Led a team to gather requirements and design from business analysts and database designers in order to custom-develop complex ETL tailored to each client’s needs and requests
• Communicated with team leads and translated requirements into specifications, issues, and solutions
• Coordinated testing efforts and assessments of telephony related data flows, identifying major gaps and opportunities for improvement
• Created complex IVR (Interactive Voice Response) flows to meet individual business structure based on specified industry and client needs
• Worked with management to supervise end users, retrieved data for report usage, and optimized efficiency by developing front-end applications for end users that present up-to-date client information
• Maintained database and provided necessary data using SQL queries to create new custom tables, calling lists, and reports