Redesigned Product Development processes to lead new software implementations▪ Lead geographically diverse teams using Agile to deliver on product roadmap.▪ Reduced product backlog through prioritization and implementation of proper ceremonies and processes.▪ Managed a team of Associates and Vendors to provide leadership and mentorship to expand the expertise of the member

Lead multiple geographically diverse Scrum teams using Agile to deliver on product roadmap.▪ Reduced product backlog through prioritization and implementation of proper ceremonies and processes.▪ Acted as a SME on all aspects of software solutions to ensure that the voice of the customer was heard.▪ Created release plans and coordinated leadership buy in on the plan.▪ Worked with new PM/PO teams during acquisition to meet the needs of our product teams while matching the new organizations processes without disrupting the work cycle.

Managed all aspects of solution development for a robust industry leading Cost Accounting/Enterprise Decision Support solution.▪ Delivered a complete product rebuild to solve for market needs to further differentiate the product in the market.▪ Developed new product functionality based on customer research and key insights from sales force resulting in new innovative product launches.▪ Drove client successes through integrated work with cross functional teams.▪ Consistently lead product initiatives to expand functionality to deliver for both internal and external stakeholders while helping to gain market share by developing differentiation in product offering.▪ Continued to assist support team with complex and in depth troubleshooting to support clients’ needs.▪ Regular client meetings to ensure that client feedback loop was direct and effective to drive product roadmap

Expanded a globally dispersed sales force by 80% over 3 years through facilitating sales force development to include education, strategy, and cultivating a feeling of partnership with cross departmental multi-functional teams.▪ Exceeded sales goals by 5%-20% each year (100% of annual goal met by first week of Q3 for 2018).▪ Delivered world class training to internal and external teams on value proposition and how to meet goals.▪ Consistently lead Brand Ambassador/Expert teams to cultivate 30-50% more qualified leads than any other divisionat industry trade shows and special events.▪ Successfully grew attendance at annual client meetings ranging from 10%-30% for three consecutive years. Developed content, run of show (meetings and social events), travel planning, and event logistics.▪ Developed numerous Salesforce.com platform trainings, reports and integrations to drive team adoption. Served as Salesforce.com platform subject matter expert for team.

Developed continuing education programs to encourage growth opportunities by leading implementation and project teams comprised of client team members and outside consultants to deliver on goals over multiple books of business.▪ Expanded my clients’ annual contract value by greater that 10% year over year.▪ Coordinated continued product adoption across multiple organizational units within large multi-facility clients.▪ Managed all aspects of solution development and design for product lines crossing Clinical, Compliance, Patient Access, and Revenue Cycle.▪ Developed new product lines based on customer research and key insights from sales force resulting in five new innovative product launches.▪ Drove client successes through integrated work with Salesforce.com platform.