Daniel Zook Email & Phone Number

Foster City, California, US

Foster City, California, US

Foster City, California, US

• Led the Return to Office program for Corporate IT and End User Technology to provide a central location for teams from Corporate Real Estate, Corporate Communications, End User Services, and EELT to collaborate on the.
• Managed the integration of Zoom, in partnership with Cyber Security and Sourcing, into Visa’s portfolio of video conference technology as part of a holistic approach of providing end users multiple options for unified.
• Led the rollout of MS Teams Meetings and Polycom’s Cloud Video Interop as a replacement for Skype for Business and Acano to provide a better end user experience and expanded functionality of MS Teams
• Managed the rollout Hybrid Domain Join, Intune Enrollment, and Conditional Access to 20,000+ windows workstations which will allow the removal of the Netskope Aproxy and deployment of Windows Hello for Business which.
• Coordinated with Sourcing, Engineering, and Security to evaluated Microsoft Teams Room technology to replace Cisco as Visa’s standard for Video Conference Technology to provide a modern approach to video conference.
• Mentored team members in Visa’s project management, supply chain, and security policies to provide a positive impact in their projects and overall career growth

Foster City, California, US

Foster City, California, US

Palo Alto, California, US

• Managed cross-functional teams consisting of engineers and designers to create mobile applications for clients
• Managed relationship accounts and serve as a trusted advisor to clients at all levels to ensure successful go lives and renewals based on tangle ROI and success metrics
• Identified post sale upsell opportunities for clients to increase their usage of Capriza’s Products, as well as increase Capriza’s revenue generation
• Worked with clients to define infrastructure and architecture based on Capriza’s Amazon Cloud technology or on-prem runtime solution

Mountain View, CA, US

• Oversee the end-to-end implementation of Gigya’s social infrastructure SaaS solution, working with external clients/vendors as well as internal cross functional teams.
• Manage relationships with strategic accounts ($2.5M+ in licensing revenue) and serve as trusted advisor to clients at all levels to ensure successful go live’s and renewals based on tangible ROI and success metrics.
• Serve as primary liaison and subject matter expert for all functional and technical questions from clients during implementation regarding product features, back end API capabilities and UI best practices.
• Collaborate with engineering and product teams via Salesforce to troubleshoot bugs and incorporate feature requests and manage release schedules and expectations.
• Engage with prospective clients by addressing product and implementation inquiries during RFP process and pre-sales efforts.

Irving, Texas, US

• Identify requirements from the client and develop functional specifications that meet those requirements
• Assess project issues and identify solutions to meet productivity, quality and customer goals
• Mitigate risk by identifying, escalating and resolving the risks across multiple delivery groups and/or projects
• Supervise a team of business analyst for the Citi Global Rewards program
• Manage localization of website working with the web development team and external vendors to release products in the EMEA, LATAM and APAC regions
• Manage local and remote development teams consisting of web developers, DB developers, business analyst and quality assurance

Southlake, Texas, US

• Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects
• Defined processes and tools best suited to each project
• Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, and schedules
• Managed web content and back end development teams in all areas of the product life cycle: architects, project managers, business analysts, software engineers (java developers, C++ developers, TPF developers), testing.

Dallas-Fort Worth, Texas, US

• Led the initiative of implementing Microsoft Project Server to have centralized project management and collaboration tools for the PMO
• Created and maintained risk and issue database for use in overall management of the Jetstream Program
• Defined and rolled out the use of Rally and integrating with the EPIC approach to COTS based software delivery
• Project Management Mentor for the Jetstream Program
• Present periodic Dashboard reports on the current program
• Worked with aa.com content team for Jetstream inclusion in content releases

Arlington, VA, US

• Worked with external customers in order to meet their expectations of deliveries
• Implemented AGILE development for the software team on a multimillion dollar software project for P8I.
• Involved in critical chain and reverse planning implementation
• Helped implement process improvements for internal tools working with programmers and data analyst to verify implementation
• Trained employees on various processes and tools
• Completed the forecasting, resource supply and demand, and metric information for senior management

Jd, Law

Bachelor Of Science, Feed Science And Management