Building, maintaining, and integrating unique IT Systems for Ashton Potter — a world-leading security printing products specialist.

Freelance; DBA TechMentr

Solely Responsible for all IT hardware & software decisions and implementation, technical support, security, troubleshooting and technical training for a company of over 150 employees in 2 locations. ◆ Saving Time, Resources, and Money through workflow optimization and process improvement. ⁃ Developed an automated file-management system that completely eliminated a 2-hour daily task. ⁃ Scripted text-editor macros to pre-edit & reformat content for publication, reducing editing time from over 90 minutes to under 5 minutes. ⁃ Converted isolated file archives into an aggregated online media server with corporate-wide access. ⁃ Reduced photo archive storage requirements by 82% (-3 TB) through selective resampling & compression rules — all automated — saving 5 man-hours per week for every user. ◆ Training users and supporting their systems ⁃ Worked with employees to resolve support requests: desktop & laptop computers, phones & tablets. ⁃ Trained new employees on computer/OS, software and network use and on company procedures. ⁃ Worked with employees & management to determine and apply the software/features/procedures to meet their requirements and future needs. ⁃ Trained employees in the use of new systems and software, customized as to their needs. ⁃ Created online documentation to help employees resolve day to day issues. ◆ Operations, support and maintenance through 3 generations of backend/datacenter systems & networks. ⁃ Planned, implemented, and maintained a Windows domain based mixed-platform infrastructure ⁃ Concieved, launched, and managed 2 brand new websites from scratch and 2 site migrations. ⁃ Managed all company file storage, email, printers, and data backup services. ⁃ Responsible for infrastructure security monitoring & antivirus/malware protection. ⁃ Devised and implemented disaster recovery plan for all server and desktop computing operations.

Wholly responsible for all PR at this public (SUNY) institution; including staffing. Established and directed the college's new Office of Marketing Communications, including the development of: operational processes, document publishing standards, contacts databases, and championed a complete reorganization of the college web site.

A fast-moving tech startup that provided market forecast research for tech firms in the Fortune 500, and developed publishing & relationship marketing tools for print industry players. Built and managed PODi.org

Leading science education products supplier. Product Lines Manager for Software, Medical Equipment, Micro-Video & Optics ($6.5M); Production & Operations Manager for Living Materials Division ($1.25M); Senior Corporate Specialist for Microcomputer Technology & Applications. Developed new & proprietary products.

World-renowned biomedical research institution. Progressively responsible laboratory assignments in the Center for Brain Research, Cardiology, Pulmonary Physiology and Biophysics. Authored 3 scientific research publications in 1st-tier peer-reviewed journals.

Camp organization and operations, program planning and implementation. Supervision of staff in all aspects of wilderness Scout Camp operations in upstate New York’s Adirondack Mountains.