Experienced Customer Manager with a demonstrated history of working in the financial services industry. Skilled in Banking, Consumer Loans , Credit Cards, Customer Relationship Management (CRM), and Customer Retention.
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Senior Finanční Poradce4PPrague, Czechia -
Partner/KonzultantMy Aura S.R.O. / Maps Hk S.R.O Jan 2024 - PresentČeskoProjekty na ekonomický a ekologický úklid- školy, nemocnice, obchodní centra, kanceláře, hotely
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Externí SpolupracovníkFiku S.R.O. Jan 2019 - PresentPraha - Metropolitní OblastExterní spolupráce - obchod, marketing, projekty.Firma poskytuje externí účetní služby, daňové a ekonomické poradenství
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Finanční KonzultantSelf-Employed Sep 2021 - Oct 2024ČeskáStaráme se o klienty- komplexně- individuálně- dlouhodoběaby mohli finance neřešit, klidně spát a užívat si života!Služba nezávislého finančního poradenství nemá být výsadou majetných => každý člověk a každá rodina může získat finanční jistotu, splnit si své (menší či větší) cíle a zajistit si klidné stáří!
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Produktový Projektový ManažerČmss/Čsob Oct 2019 - Aug 2021Hlavní Město Praha, ČeskoProduktová a datová integrace ČMSS a ČSOB (úvěry, DM kampaně)
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Customer Intelligence ManagerProvident Financial S.R.O. (Ipf) Nov 2017 - Mar 2019Czech RepublicManaging team responsible for CRM and research. Implementing client segmentation based on group standards. Leading preparation of new insurance product (proposition, finantials,development with insurance comapies, cooperating on insurers tender).Responsible for migration of strategy execution to Poland -
Product Development ManagerProvident Financial S.R.O. (Ipf) Oct 2016 - Oct 2017Cooperating on development of online product. Implementing external callcenter sales activities and managing relationship. -
Head Of CardsHome Credit Čr A Sr Apr 2015 - Mar 2016Responsible for cards processes, development, product set up, P&L management, managing 6 FTE (process, product set up). Šikovná karta development (product design and product specificationpreparation).Migrating SK phone loan from installment to revolving product -
Mass Market Segment ManagerUnicredit Bank Czech Republic A.S. Aug 2012 - Mar 2015Prague, The Capital, Czech RepublicResponsible for segment development, product mix, processes. Coordinateproduct campaigns. Co-working on CRM tools implementation. Responsiblefor identification and use of internal and external opportunities.Leading development and launch of U konto (current account) in CZ/SKIncreasing sales of Overdraft from 200 pcs to 2-3 000 per month
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Credit Cards Product ManagerČeská Spořitelna A.S. Oct 2009 - Aug 2012Responsible for core products sales, profitability, planning, new featuresdevelopment. long time credit card strategies and new product development.Development of new sales channels. Dealing with internal and externalpartners on different management levels. Co-working on unsecured lendingstrategies (Loans, overdraft and credit cards positioning). Responsible forlaunching: Penzijní karta, karta Odměna, kreditní karta World and VISAInfinite. Cooperation on Erste group projects both technical and product. -
Activation/X-Sell Manager - Credit CardsČeská Spořitelna A.S. Jul 2008 - Sep 2009Responsibility for Chytrá karta onboarding and upsell. Implementing limit management. Managing external callcenter activities (card insurance and other services sales) -
Card Portfolio ManagerGe Money Bank May 2006 - Jun 2008Activation and reactivation of card portfolio, limit management strategies designing and execution. Working within CRM enviroment -
Call Center Team LeaderCitibank Jan 2001 - Apr 2006Various positions:Customer service, Citigold support lineCredit Card activation and retention
Daniel Šenolt Education Details
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Economics -
Fm JhHuman Resources Management/Personnel Administration, General
Frequently Asked Questions about Daniel Šenolt
What company does Daniel Šenolt work for?
Daniel Šenolt works for 4p
What is Daniel Šenolt's role at the current company?
Daniel Šenolt's current role is Senior finanční poradce.
What schools did Daniel Šenolt attend?
Daniel Šenolt attended Vysoká Škola Ekonomická V Praze, Univerzita Karlova V Praze, Fm Jh.
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