Preparazione esami KET, PET, FCE.

More than 7 years experience teaching English to adults and children, translation and live interpreting (Italian-English)

Functional / Technical Skills Uploading of documents to the firm’s Case Management System (GVS) as case progressesGeneral administrative support as required.Professionalism and confidence in verbal communications, accuracy and proficiency in written communications.Effective Assignment management.Able to act under instructions with limited supervision.Work is technically accurate and written communications follow standard layout.Keep Consultants aware of the progress… Show more Functional / Technical Skills Uploading of documents to the firm’s Case Management System (GVS) as case progressesGeneral administrative support as required.Professionalism and confidence in verbal communications, accuracy and proficiency in written communications.Effective Assignment management.Able to act under instructions with limited supervision.Work is technically accurate and written communications follow standard layout.Keep Consultants aware of the progress of matters to manage expectations, and informs of conflicting priorities/requesting assistance as problems arise / informing senior staff of current capacity.Follow firm procedures with respect to file maintenance, record keeping and use of GVS.Assist in the review/improvement of methods/procedures of managing day to day processes and workflow.Client FocusPlan workload and is able to meet deadlines and priorities for own work, taking into account delivery expectations and agreed client service standards.Demonstrate an understanding of the impact of individual contribution upon team and client needsWhere required, act as a secondary point of contact to communicate with clients in a timely and professional manner to obtain information.Support strong client relationships by displaying professionalism and efficiency in appropriate communications as directed by a senior member of the practice.Assist in the review/improvement of methods/procedures of managing day to day client relationship. Show less

•Set up online fundraising tools.•Plan and research for new youth outreach project, update website to expand youth involvement, create social networks (twitter/facebook) to enhance youth participation.

• After attenfing the NMC Youth Meeting for a Sustainable Future (Jan 2010) as the delegate from New Zealand, I wrote a project proposal to establish a Youth Desk at the National Commission. I have met with the Secretary General and Youth Program Officer to discuss it further.• The Youth Desk aims to be a youth led affiliated body of the National Commission that bridges the gap between youth led organizations operating in New Zealand and UNESCO

• Performed various administrative duties for Community Development coordinator..• Researched and compiled housing report for Housing Advocacy Coordinator, this included data analysis.• Used Excel for data entry, able to format around the spreadsheets and use formula functions.• Communicated on behalf of supervisor with member and external organisations.• Organised mailings, Updated referral guide, prepared phone and email surveys and research reports using Microsoft Word.