Daniela B. Email & Phone Number

London, England, United Kingdom

Drive the Business & Deliver Results Create the Customer Experience Represent the BrandOperational Excellence

• Lead a team to maximize sales in order to ensure our sales targets are achieved
• I ensure my team is organized and their individual experience and key skills areutilised in running the shop floor.
• I ensure my team is encouraged and motivated so we achieve best results
• We promote the company and help make it one where the customers want to comeand shop in by giving a great customers service
• Full day to day running department (Shop Floor)
• Stock ordering (using available data provided)

Italy, Modena, Carpi

• Responded promptly to enquiries and requests from prospective customers.
• Trained staff on operating procedures and company services.
• Full day to day running department (Shop Floor)

Italy, Modena, Carpi

• In charge with ‘’Ready to wear’’
• Managed work flow to exceed quality service goals.

Extracoop Grandemilia - Modena, Italy

• Investigated and resolved customer enquiries and complaints in an empathetic manner.
• Effective liaison between customers and internal departments.
• Trained staff on operating procedures and company services.
• Facilitated inter-departmental communication to provide effective customer support.
• Assumed ownership of team productivity and managed work flow to meet or exceedquality service goals.
• Helped the staff in specific procedures.

Bologna, Emilia-Romagna, Italy

• Solved unresolved customer issues.
• Adhered to all confidentially requirements at all times.
• Managed work flow to exceed quality service goals.