Daniela Berger Email and Phone Number

1997 to 2007 Provide patient assistance and sales for a busy private practice optometrist. Managing office and overseeing daily operations, handling insurance claims, purchasing and maintaining inventory levels.Performs visual testing on patients, assists optometrist as needed with patient procedures. Play a crucial role in keeping an extremely busy schedule within time requirements. Accurately files and reviews all insurance claims, resulting in maximum reimbursement to doctor, practice and patient. Trains and communicates with new employees to ensure HIPPA rules are enforced and standard procedures are followed. Highly focused and aggressive in marketing and selling new products. Easily exceeded; Conducts training sessions with new contact lens patients to ensure proper cleaning, wearing and storage to ensure patients health and safety. Actively introduces new products to practice, investigates best wholesale cost and most favorable selling price.

Accounting 2003 to 2006Provide a high-level of efficiency creating approximately 300 invoices a day for 3 locations, ensuring accuracy and distribution to our entire customer base. Effectively works with other departments keeping day to day operations running smoothly.Initiated and authored the instructions for handling shipping errors. Implementing a more consistent easy-to-follow procedure and creating traceability of resolving the errors. Electronically transmits invoices to several key customers on a daily basis.Key role in yearly physical inventory. Communicating with other locations to ensure procedures are followed. Assisted Purchasing Department in the physical inventory enabling the company to complete the inventory in record time. Resolved pricing discrepancies on Ship Direct orders. Contacts vendors as needed to clarify pricing and freight issues. Assists Accounts Payable and Receivable as needed. Order Entry/ Billing 1993 to 2003Provide accurate and prompt order entry for a large customer base, with manual and electronic entry. Review orders for policy and procedure adherence. Contact customers to fulfill their requests and requirements, while building strong relationships and loyalty. Communicate with warehouse to ensure customer's delivery needs are met. Invoice shipments, maintaining a high level of accuracy. Was assigned the Flagg Order Entry/Billing position, accomplishing the profound workload meticulously and successfully. Worked closely with the Senior IS Programmer in stream-lining the merge between two separate business units. Maintained Master Customer records, updating information as needed and setting up new accounts. Built strong relationships with customers by contacting them with available parts and encouraged the sale of additional product. The majority of calls resulted in a significant increase in sales.