Daniela Burca Email & Phone Number

Bucharest Metropolitan Area

As a Delivery Manager, I spearhead a high-performing delivery team, ensuring the provision of exceptional services while fostering a culture of excellence and continuous improvement. My role encompasses a broad spectrum of responsibilities, from strategic planning to hands-on project management, all aimed at exceeding customer expectations and achieving business objectives. Key accomplishments and responsibilities include:- Lead a dynamic delivery team by setting clear targets, driving motivation, and leading by example to achieve outstanding team performance. Cultivate an environment of open communication and continuous feedback, empowering team members to leverage their strengths and identify areas for growth.- Oversee the entire project lifecycle, ensuring meticulous planning, monitoring, and control. Collaborate closely with project stakeholders to define success criteria and project objectives, aligning them with business goals.- Implement strategies to maintain and elevate customer service standards. Innovate and improve processes for enhanced efficiency and effectiveness.- Ensure optimal resource availability and allocation, managing project teams to meet deliverables within defined timelines and budget constraints.- Proactively identify and assess project risks, developing and implementing mitigation strategies to minimize impact on project outcomes.- Maintain transparent communication with all stakeholders through regular status meetings, ensuring alignment with project goals and addressing any issues or concerns promptly.- Rigorously track project progress against milestones and deadlines, identifying any deviations and implementing corrective actions to ensure timely completion and quality deliverables.

Bucharest, Romania

- Plan, monitor, and control all aspects of project life cycle, working closely with projectstakeholders- Assist in the definition of project success criteria and objectives, involving relevant stakeholders- Establish and maintain the working plan of each project phase- Outline the project’s deliverable, phases, and milestones- Identify the project risks, their chance of occurring and the applicable measures in case the eventoccurs- Work with the team to identify all project activities, create the work breakdown structure, planthe resources, and establish clear ownership for project tasks- Ensure the distribution of tasks within project teams and coordinate their implementation in orderto get the objectives set- Ensure resource availability and allocation- Lead cross-functional project teams- Develop and manage project dependencies- Tracks progress and review project tasks to make certain deadlines are met appropriately- Assess project issues and identifies solutions to meet productivity, quality, and business goals- Proactively communicate project status, issues and risks to all stakeholders- Conduct regular status meetings with all stakeholders, keeping the stakeholder’s needs andrequirements continuously in view- Calculate and manage the project required budget

Bucharest, Romania

• Project management for large Microsoft Dynamics 365 opportunities.• Coordination and completion of projects on time and within scope. • Oversee all aspects of projects: set deadlines, assign responsibilities, and monitor and summarize the progress of the project.• Develop and deliver progress reports, proposals, requirements documentation, and presentations.• Coordinate with other departments to ensure all aspects of each project are fulfilling customer needs.• Coordinate internal resources and third parties/vendors for the flawless execution of projects.• Manage the relationship with the client and all stakeholders.• Create and maintain comprehensive project documentation.• Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management, and activity coordination.• Direct and facilitate the development of project/proposal strategies and win themes, identifying and resolving issues to ensure project success.• Analyse customer requirements and evaluate the team’s response to ensure both compliance and responsiveness.• Lead global, cross-functional project teams to successfully craft persuasive stories, proposals, and presentations for customers.• Good understanding of Cloud environments. Knowledge of Microsoft Azure and Microsoft Dynamics 365 applications.• Research and write technical content to meet customer queries and requirements.• Facilitate and drive internal reviews to gain insight into process improvements and increased efficiency.• Implement the use of standard processes and lead internal process improvement initiatives.

Bucharest, Romania

• Deliver proposals for a wide range of products and services including Software as a Service, Infrastructure as a Service, and Platform as a Service.• Resource management - analyse bid requests against team availability and skills. Assign people accordingly.• Oversee all proposal (PQQ, RFI, ITT, RFP, etc.) activities, including directing proposal personnel, managing proposal schedules and deadlines, developing proposal outline and compliance matrix, and monitoring the progress of the proposal.• Analyse RFP/bid requirements against the proposal outline to ensure both compliance and responsiveness to the customer’s issues and needs.• Build the proposal compliance matrix and track the fulfillment of all requirements.• Review proposal sections to ensure requirements are adequately addressed.• Conduct regular proposal progress meetings and maintain the project schedule.• Direct writing/editing/rewriting efforts, as needed.• Good understanding of Oracle Cloud offerings.• Participate in the development and review of proposal strategies and themes.• Coordinate internally all training-related activities for new hires and existing employees.

Bucharest, Romania

• Communicate business-related issues or opportunities to the next management level and provide an in-depth analysis of tender qualification criteria.• Develop proposal/bid documents in collaboration with the concerned stakeholders and SME’s.• Managing all bids for the international market (EU, IPA, World Bank, EBRD funding).• Responsible for identification and selection of SME’s to meet customer criteria.• Perform risk analysis and drive the internal approval process prior to bid submission.• Review “terms & conditions” and incorporate appropriate “clarifications and expectations” in consultation with the legal and commercial departments.• Review documents and coordinate the preparation of all materials required to complete the proposal (statement of works, certificates, accreditations, etc.).• Highly focused on quality and accuracy.• Coordinate and prepare responses to customer Clarifications.• Improve operational processes, and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.• Working closely with employees from subsidiaries, training new employees to use the organization’s procedures, tools, and adhere to internal policies.• Oversee monthly and quarterly assessments and forecasts of the organization's ongoing projects against budget, time, and costs.

Master'S Degree, Public Sector Management

Faculty Of Public Administration, European Studies/Civilization

Activities and Societies: February 2010 - May 2010 - Intern at General Direction for Child Protection and National Agency of Civil.