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Daniela Buzduga Email & Phone Number

HR Client Experience Service Delivery Lead at Accenture
Location: Romania, Romania, Romania 6 work roles 2 schools
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Current company
Role
HR Client Experience Service Delivery Lead
Location
Romania, Romania, Romania
Company size

Who is Daniela Buzduga? Overview

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Daniela Buzduga is listed as HR Client Experience Service Delivery Lead at Accenture, a company with 407706 employees, based in Romania, Romania, Romania. AeroLeads shows a matched LinkedIn profile for Daniela Buzduga.

Daniela Buzduga previously worked as Senior Manager at Oracle and Regional Manager at Oracle. Daniela Buzduga holds Ma, Tourism And European Integration from Universitatea „Spiru Haret” Din București.

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Email format at Accenture

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Accenture

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Profile bio

About Daniela Buzduga

Service Delivery Lead | Senior Manager | 15+ Years Management Experience | People Management | Talent Management | Project Management | Change Management | Leadership | HR Service Delivery | HR Transformation

Listed skills include Bpo, Outsourcing, Business Process Improvement, Sap, and 14 others.

Current workplace

Daniela Buzduga's current company

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Accenture
Accenture
HR Client Experience Service Delivery Lead
dublin, dublin, ireland
Website
Employees
407706
AeroLeads page
6 roles

Daniela Buzduga work experience

A career timeline built from the work history available for this profile.

Hr Client Experience Service Delivery Lead

Current

Bucharest, Romania

Jun 2021 - Present

Senior Manager

Bucharest, Romania

  • Lead teams (through subsequent lines of management) responsible for contracts drafting process for License, Cloud & Services line of businesses for EMEA region.
  • In charge with performance management, selection, development, motivation, leading and coaching teams through change.
  • Drive Talent Management integrated framework and continuous improvement culture.
  • Develop and implement processes improvement strategies
  • Manage transition processes
  • Build, develop and drive business communication with senior stakeholders
Dec 2016 - Feb 2021

Regional Manager

Bucharest, Romania

  • Manage 3 teams of 30+ Deal Specialists (through subsequent lines of management) responsible for contracts drafting process for License and Cloud line of businesses for Italy and Iberia regions.
  • Create regional strategy and implement upper management’s strategy in terms of processes, people and development;
  • Design, measure and improve KPIs;
  • Streamline processes and ensure their standardization and transition;
  • Develop and consolidate communication and collaboration strategies with stakeholders;
  • Monitor performance and lead development and succession plans for direct reports;
Oct 2013 - Nov 2016

Bpo Shared Service Delivery Manager

  • Responsible for 5 Multi Client teams providing Customer Support Services across the Finance & Accounting, Procurement, Human Resources, Learning BPO offerings.
  • In charge with Operations Delivery, People management & Client management.
  • Participation in Management forums and leadership discussions at company level, playing an active part in the decision making process and company strategy.
  • Responsible for Team Management and Work Management;
  • Responsible for Process Compliance/Consistency/Quality;
  • Responsible for People Development and Management.
Sep 2009 - Oct 2013

Hr Team Lead

Bucharest, Romania

  • Leading a team of 17 people responsible with delivering Customer Service and Recruitment Services for Italy.
  • In charge with transitioning the HR activities from Italy to Bucharest center;
  • Responsible for process monitoring and implementation;
  • Accountable for meeting SLAs, finding root causes and coming up with action plans for missed KPIs;
  • Responsible for setting objectives, performance reviews, coaching;
  • Accountable for budget compliance and attrition monitoring.
Feb 2008 - Sep 2009

Hr Customer Services Subject Matter Expert

Bucharest, Romania

Apr 2007 - Feb 2008
Team & coworkers

Colleagues at Accenture

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2 education records

Daniela Buzduga education

FAQ

Frequently asked questions about Daniela Buzduga

Quick answers generated from the profile data available on this page.

What company does Daniela Buzduga work for?

Daniela Buzduga works for Accenture.

What is Daniela Buzduga's role at Accenture?

Daniela Buzduga is listed as HR Client Experience Service Delivery Lead at Accenture.

Where is Daniela Buzduga based?

Daniela Buzduga is based in Romania, Romania, Romania while working with Accenture.

What companies has Daniela Buzduga worked for?

Daniela Buzduga has worked for Accenture and Oracle.

Who are Daniela Buzduga's colleagues at Accenture?

Daniela Buzduga's colleagues at Accenture include Santhanalakshmi K, Alveera Asmaan, Abel Occhiuto, Sandeep Narayana, and Edoardo Casapieri.

How can I contact Daniela Buzduga?

You can use AeroLeads to view verified contact signals for Daniela Buzduga at Accenture, including work email, phone, and LinkedIn data when available.

What schools did Daniela Buzduga attend?

Daniela Buzduga holds Ma, Tourism And European Integration from Universitatea „Spiru Haret” Din București.

What skills is Daniela Buzduga known for?

Daniela Buzduga is listed with skills including Bpo, Outsourcing, Business Process Improvement, Sap, Team Management, Service Delivery, Performance Management, and Business Process.

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