Daniela Caña Email & Phone Number

Venezuela

- Created spreadsheets and entered check data with issuer information, such as emails, contact information, and address.- Filled out and sent documents, gifts, letters, packages, etc.- Created and edited templated in Canva.- CRM management.- Set appointments with clients.- Google Calendar management.- Google Drive management.- Sent invoices.

- Built positive relationships with prospective and current tenants.- Oversaw the timely and successful completion of maintenance requests.- Addressed and resolving residents' questions, concerns, and complaints in a timely manner.- Kept organized and updated resident files and records.- Reported any problems or issues to the property manager.- Answered phones and coordinating work orders.- Called delinquent tenants.- Sending out notices/reports to tenant.Tools I used: Appfolio, Google Workspace.

- Contacted expired lists of clients to see if they were still interested in buying or selling.- Qualified the new leads that entered into the CRM (Follow up Boss).- Set up reminders to the agents to follow up with the qualified leads, showings, and other pending appointments.- Sent lists of properties to buyers with the requirements provided by them.- Consulted the details of the properties with the prospect sellers such as the renovations done, desired price, time frame to sell, and also the availability to speak with the agents.- Print out and mail out valuation reports to the prospect sellers.- Updated a daily agenda with the leads I spoke to during the day, number of appointments set, and interested buyers or sellers.

Remote

- Contacted and sent texts to expired lists of clients to see if they were still interested in buying or selling.- Set up reminders to the agents to follow up with the qualified leads, showings, and other pending appointments.- Provided lists of properties to buyers with the requirements provided by them.- Consulted the details of the properties with the prospect sellers such as the renovations done, desired price, time frame to sell, and also the availability to speak with the agents.

- Translated texts from English to French.- Created product descriptions in those languages.- Categorized and updated products in a Spreasheet.- Edited images.Tools I used: HTML editor, Spreadsheets, Adobe Lightroom.