Daniela Ciuffreda Email & Phone Number

• Taking full responsibility over licensing, H&S, HR, EHO regulations • Dealing with suppliers to minimize stock hold, wastage, and site spending• Managing P&L, ensuring labor control and maximizing revenue• Handling complaints and oversee the service recovery procedures• Respond to audits to ensure continual improvement is achieved• Ensure all employees adhere to company policies in all aspects• Managing bookings to maximize occupancy• Leading, motivating and coaching the team

London

• Supervision and professional greeting of clients and visitors, providing the highest possible standards of customer service• Booking and managing the meeting rooms in accordance to the client’s special requests• Leading, monitoring and inspiring the team, motivating for future development and achievement of highest standards of customer service • Helping newly started business to achieve its full potential• Procurement management of the member’s club, restaurant, and back of house

Stanmore, England, United Kingdom

London, England, United Kingdom

Florida, United States

• Running a busy bookstore, relating to regular customers• Liaising with suppliers, following pre-orders and implementing P&L• Creating and executing marketing strategies, ensuring the prosperity of the business