Daniela Damm Email & Phone Number

Cincinnati, Ohio, Us

Cincinnati, Ohio, Us

Cincinnati, Ohio, Us

Cincinnati, Ohio, Us

Ensure development teams are operating efficiently and effectively.Understanding goals/timelines of the organization and ensuring these are met. Act as a liaison between development teams and clients/internal staff. Act as the subject matter expert on numerous products and industry trends. Ensure successful rollout of new features and products to client base.

Cincinnati, Ohio, Us

Define requirements for new software development.Prioritize development work to ensure products are completed on schedule.Work closely with User Experience and the Development team to ensure product goals are reached.Publish both internal and external release notes. Present to key stakeholders new products and features.

Cincinnati, Ohio, Us

Managed a four member Systems Engineering team. The team provides technical support to a national user base of clients, as well as, provides technical project support for new client implementations. Managed a seven member Systems Integration team. The team implements both HL7 and custom integration solutions. Ensure all projects are completed on schedule. Ensured team members are adhering to service level requirements. Assign new project work to team members based on current workloads. Act as an escalation point for both clients and internal team members. Provide new team members with necessary training. Recruit and interview potential candidates.Provided onsite support for end user training, as well as, identifying workflow issues and providing solutions.

Cincinnati, Ohio, Us

Implemented HL7 and custom integration solutions with a variety of vendors to support both Revenue Cycle and EMR. Gathered requirements for custom ETL solutions to provide to development. Acted as technical project manager on implementations. Provided end user training. Created documentation on process workflow for both internal and external use.

Cincinnati, Ohio, Us

Developed custom healthcare revenue cycle reports utilizing Microsoft Access, SSRS, and SQL Management Studio. Provided both internal and external support for data extractions, data validation, and data modification.

Cincinnati, Ohio, Us

Provided front end application support for the GE Centricity Practice Solution platform. Provided end user trainings for internally developed applications, as well as, the CPS platform. Identify workflow deficiencies and provide process improvement recommendations to support the Revenue Cycle management.