Daniela Dias Email & Phone Number

Belo Horizonte Area, Brazil

• Responsible for mapping the organization's processes, defining indicators, and implementing the measurement of their outcomes, identifying improvement opportunities, and redesigning processes.

Belo Horizonte Area, Brazil

• Responsible for implementing delivery timeline control for the recurring service "SAMaaS" (tool + process), supporting the team in increasing the percentage of on-time deliveries.• Structuring and maintaining controls for contract renewals and true-up billing.• Implemented the Services PMO, project management processes, development of project management templates, and implementation and administration of the Project Online tool.• Consolidated the PMO by allocating resources, ensuring receipt of necessary contractual documentation, planning, updating, and monitoring projects, providing project information and resource availability to service area managers.• Participated in the Global PMO implementation project. Managed the internal project to map and identify process improvement opportunities in the Microsoft licensing sales process.

• Consulting project management, developing project plans and schedules, outlining activity plans, monitoring progress and outcomes.• Cascading financial and operational goals to directorates and management teams based on corporate objectives, defining and measuring performance indicators, and verifying results.• Operational Routine Management, identifying opportunities for improvement, setting goals, analyzing data and information, creating action plans to achieve targets, monitoring outcomes, and defining countermeasures when necessary.• Process mapping and redesign, identifying the company's value chain, prioritizing critical processes, defining goals and assumptions, and creating process maps and implementation plans.• Control of redesigned processes through performance indicators. Development of operational standards.• Structuring and systematizing the implementation of Problem Solving Teams.• Management of operational costs, defining parameterized indicators by identifying cost drivers, and using the PDCA method to reduce costs.• Matrix Revenue Management, breaking down annual and monthly sales volume and price goals by region and product based on financial budgets, using the PDCA method.• Professional training.• Implementation of a Project Management Office (PMO) in a client company. Development of project plans. Monitoring project execution according to defined procedures, checking costs, deadlines, deliveries, and updating schedules.• Structural reorganization, identifying sector responsibilities and structural disconnections, proposing necessary restructurings, promoting improvement in organizational processes.• Data analysis and preparation of presentations on overall results and their implications in meetings with directorates and management teams.• Consulting project management, developing project plans and schedules.

• Financial Management, encompassing Cash Control, Current Account Management, Accounts Payable and Receivable Management, and Payment and Receipt Control.

• Support to the Controller's Office, identifying deviations in expenses compared to the budget, collecting information about these discrepancies, and reviewing balance sheets.• Assisting in the preparation of budgets (costs, expenses, revenues, investments).

Pós-Graduação, Gestão Da Controladoria, Auditoria E Tributos

Bacharelado, Ciências Econômicas