Daniela Dollinger Email & Phone Number

London, Gb

London, United Kingdom

• Delivered and added value to targeted, timely, collaborative multi-channel communications outputs in support of the RCoA's strategic objectives• Managed and curated social media content. Monitored and engaged with discussions across all channels, escalating issues through approved processes if necessary• Managed curation and production of multiple bi-weekly e-newsletters to regional and international audiences. Successfully implemented and communicated new process to submit content – vastly improved content generation which enabled me to constantly meet deadlines • Developed and delivered multiple project-specific communication plans including the launch of three separate corporate websites. Developed the RCoA's first equality, diversity and inclusion membership engagement strategy with senior management• Developed and launched the RCoA's first blog channel. Managed the production of all blogs: sourced authors; curated, edited, proofread and shared content across (social) media channels• Led on the filming and production of the RCoA's first audio-visual content for internal and external communications• Delivered COVID-19 crisis communications to our members and the public, providing out of hours support and advice to senior management to ensure immediate and targeted distribution of critical information• Solely responsible for content managing the RCoA homepage and ensuring other website areas are updated with accurate and timely information • Project managed development of digital assets and publications such as the Annual Review - edited all submitted content into one voice ensuring accuracy, style, tone• Adhered to RCoA brand and style guidelines. Coached staff to follow guidelines• Tracked and reported monthly key statistics to monitor and improve performance metrics• Ghostwrote content for senior management, clinicians other teams• Identified opportunities for news and communication angles by reviewing (social) media activities across the sector

London, United Kingdom

• Developed and delivered the membership media strategy to enhance the emotive response to the RCP’s messaging and benchmarked the quality of audio visual content against competitors and sector standards• Led on the creative development and production of audio visual projects from pre to post-production• Coordinated the event presence and offer for the membership engagement team • Supported the conceptualisation and implementation of an organisation-wide new membership engagement marketing campaign to improve strategic communication and content creation planning• Designed and distributed e-communications targeted at different member and stakeholder networks • Created and executed internal and external facing communication and web campaigns to highlight the value of the RCP’s membership and fellowship community • Produced and managed social media and web content to promote benefit projects and offers • Encouraged exchange and collaboration with colleagues across different departments to influence the development of member communication, services and products• Coordinated the management of various benefit projects such as an awards, mentoring and sponsorship scheme• Led on the planning, organisation and running of RCP events and conferences including managing the execution of the Excellence in Patient Care Awards ceremony 2018 single-handedly• Developed marketing collateral for a variety of projects and target audiences• Carried out web and communication platform training for new starters and senior officers

London, United Kingdom

• Supported the running and development of core membership schemes and projects• Coordinated the production of media content such as the Specialty Spotlight campaign• Managed and maintained web content such as blog posts, project pages and member related news pieces• Wrote copy for e-communications, print adverts and marketing collateral• Coordinated team’s event attendance liaising with internal and external event organisers• Supported the organisation and running of events ranging from conferences to award ceremonies• Used customer service management (CRM) systems for member sign up, updating data, creating mailing lists and setting up booking pages• Built and fostered relationships with members, stakeholders and external partners • Acted as chief invigilator for the Faculty of Physician Associates’ national examination

London, United Kingdom

Continued to support Fantasy High Street as a Production Assistant on a project basis.

London, Großbritannien

• Supported hands-on event delivery by attending workshops, meetings and rehearsals, assisting the build and strike of the event, representing the company and serving as a point of contact for staff and customers during the event, showing a positive and confident approach to customer service• Planned projects and creative concepts for future events, demonstrating excellent research skills and creativity• Wrote proposals and bids for successfully chosen project ideas, such as the ‘Talking Tulips’ installation on Leicester Square• Prepared budgets to ensure the capability of realising event concepts• Drafted partnership correspondences• Monitored box office tasks and coordinated event and team inventory• Managed company’s social media channels (Facebook, Twitter, Instagram, Pinterest)• Carried out general administrative office duties, such as working with spreadsheets, organising project files, photocopying print material, and ordering office supplies

King'S Lynn

Developed, organised and conducted a workshop to promote cultural exchange between the multicultural workforce at Palm Paper, which required a high level of cultural sensitivity and communication

Master Of Arts (Ma), Arts And Cultural Management

Modules included: Visual Culture, Arts Management, Transmedia Storytelling • Brought quality and originality to my course works.

Bachelor Of Arts (Ba), English And Business Studies

Specialised in English Literature and Services Marketing • Improved written and oral communication skills, especially in English •.

Erasmus Exchange

Modules included: English Communication, Strategic Marketing Management • Enhanced foreign language skills in English and Swedish • Gained.

Abitur