Daniela Falchi
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Daniela Falchi Email & Phone Number

BPS CS Customer Experience Manager - Banking and Payments - Digital Transformation - Customer Satisfaction - MBA - Project Management at Thales
Location: North Kingstown, Rhode Island, United States 3 work roles 5 schools
1 work email found @thalesgroup.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email d****@thalesgroup.com
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Current company
Thales
Role
BPS CS Customer Experience Manager - Banking and Payments - Digital Transformation - Customer Satisfaction - MBA - Project Management
Location
North Kingstown, Rhode Island, United States
Company size
60343 employees

Who is Daniela Falchi? Overview

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Quick answer

Daniela Falchi is listed as BPS CS Customer Experience Manager - Banking and Payments - Digital Transformation - Customer Satisfaction - MBA - Project Management at Thales, a company with 60343 employees, based in North Kingstown, Rhode Island, United States. AeroLeads shows a work email signal at thalesgroup.com and a matched LinkedIn profile for Daniela Falchi.

Daniela Falchi previously worked as Customer Experience Manager at Thales and Customer Service Senior at Ibm. Daniela Falchi holds Project Management, Project Management from Ohio University.

Company email context

Email format at Thales

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{first}.{last}@thalesgroup.com
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AeroLeads found 1 current-domain work email signal for Daniela Falchi. Compare company email patterns before reaching out.

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Profile bio

About Daniela Falchi

Over 20 years of experience managing customer’s relation.18 years of experience in smart card and dual interface projects.Leadership and coaching people.Goal oriented: results achiever, meeting deadlines.Strong analytical abilities and problem solving skills.Negotiating skills.Sales skills: persuading people.Communication Skills.Fluency in English (Proficiency IELTS Academic – Overall Band Score 6 – October/2020)Fluency in Spanish and Portuguese (native)French - C1 Advanced

Listed skills include Project Management, Management, Product Management, Leadership, and 11 others.

Current workplace

Daniela Falchi's current company

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Thales
Thales
BPS CS Customer Experience Manager - Banking and Payments - Digital Transformation - Customer Satisfaction - MBA - Project Management
france
Website
thalesgroup.com
Employees
60343
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3 roles

Daniela Falchi work experience

A career timeline built from the work history available for this profile.

Customer Experience Manager

Current
Thales

North Kingstown, Rhode Island, Estados Unidos

  • Thales USA – Jan/2022 to current Noram Customer Experience Manager
  • Responsible for 2 sites: North Kingstown/USA and Burlington/CAN.
  • Business Unit: Banking and Payment | Financial Services.
  • Support a team of 15 staff members located in Atlanta, North Carolina, North Kingstown and Burlington (CAN).
  • Strong knowledge in card manufacturing, personalization services, innovative solutions, and sustainable products.
  • Strong partnership with Operational team, Sales, and Top Management.
Apr 2006 - Present

Customer Service Senior

Ibm

Campinas E Região, Brasil

Responsible for managing IBM Softwares production and distribution to warehouses in Latin America.Manage and control production in IBM Manufacturing in Denmark.Coordinated initial contracts set-up and renewals.Provide telephone support for the customers.Prepared monthly results reports.

Oct 2004 - May 2005

Front Desk Manager

Hb Hotels

Barueri - Alphaville

  • Front Desk Manager (Oct/2003 to Oct/2004)
  • Supervised front desk staff, a team of 12 people.
  • Recruited and trained new employees to provide an excellent customer support.
  • Handled booking for national, international groups and special events.
  • Analyze new business.
  • Process control and internal audits.
Apr 2002 - Oct 2004
Team & coworkers

Colleagues at Thales

Other employees you can reach at thalesgroup.com. View company contacts for 60343 employees →

PL Paul Liebens Paul Liebens Colleague at ThalesEindhoven Area, Netherlands View → DF Danober Franck Danober Franck Colleague at ThalesGuyancourt, Île-de-France, France, France View → GR Guillaume Rousset Guillaume Rousset Colleague at ThalesGreater Grenoble Metropolitan Area, France View → MH Martin Hammer Martin Hammer Colleague at ThalesNeuwied, Rhineland-Palatinate, Germany, Germany View → JM Jean-Louis Martin Navarro Jean-Louis Martin Navarro Colleague at ThalesGreater Paris Metropolitan Region, France View → VJ Vinod Jugal Vinod Jugal Colleague at ThalesRedhill, England, United Kingdom, United Kingdom View → MV Martien Van De Wetering Martien Van De Wetering Colleague at ThalesGreater Enschede Area, Netherlands View → BS Barry Stonhon Barry Stonhon Colleague at ThalesColombes, Île-de-France, France, France View → JC Jean-Paul Carriou Jean-Paul Carriou Colleague at ThalesGreater Lorient Area, France View → PL Philippe Le Meur Philippe Le Meur Colleague at ThalesGreater Nantes Metropolitan Area, France View →
5 education records

Daniela Falchi education

Bachelor In Tourism

Pontifícia Universidade Católica De Campinas
FAQ

Frequently asked questions about Daniela Falchi

Quick answers generated from the profile data available on this page.

What company does Daniela Falchi work for?

Daniela Falchi works for Thales.

What is Daniela Falchi's role at Thales?

Daniela Falchi is listed as BPS CS Customer Experience Manager - Banking and Payments - Digital Transformation - Customer Satisfaction - MBA - Project Management at Thales.

What is Daniela Falchi's email address?

AeroLeads has found 1 work email signal at @thalesgroup.com for Daniela Falchi at Thales.

Where is Daniela Falchi based?

Daniela Falchi is based in North Kingstown, Rhode Island, United States while working with Thales.

What companies has Daniela Falchi worked for?

Daniela Falchi has worked for Thales, Ibm, and Hb Hotels.

Who are Daniela Falchi's colleagues at Thales?

Daniela Falchi's colleagues at Thales include Paul Liebens, Danober Franck, Guillaume Rousset, Martin Hammer, and Jean-Louis Martin Navarro.

How can I contact Daniela Falchi?

You can use AeroLeads to view verified contact signals for Daniela Falchi at Thales, including work email, phone, and LinkedIn data when available.

What schools did Daniela Falchi attend?

Daniela Falchi holds Project Management, Project Management from Ohio University.

What skills is Daniela Falchi known for?

Daniela Falchi is listed with skills including Project Management, Management, Product Management, Leadership, Vendas, Telecommunications, Banking, and Smart Cards.

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