In charge of the technicians daily route, inventory management (requesting and dispatching), attending and resolving customer reports within the company´s guaranteed time, organizing installations and preventive maintenance for both residential and commercial customers, answering any questions or concerns customers may have to guarantee total product satisfaction.

In charge of purchasing, budget planning, and supplier negotiations.

Corporate level position in charge of aiding hotels in Mexico, Dominican Republic, and Colombia with any problem regarding their operating system as well as training Front-Desk, Sales & Banqueting, F&B, and Rooms Division staff for new hotel openings or improvements in the operating system.