Translation and Interpretation for NC Companies from Spanish to English and English to Spanish.As well as tutoring for people who are taking Spanish classes.Trained staff on how to improve customer interactions and best use their communication skills.Collected my client's feedback daily and made process changes to exceed customer's satisfaction goals.Worked closely with the Plant Manager, Quality Department at Molded Fiber Glass Company NC, and Human Resources Department daily. Made trips to MFG NC's customer DAIMLER who are the makers of Mercedes Benz in Mt. Holly, NC and Cleveland, NC and provided both accurate and appropriate information in response to my client's inquiries. Participated in weekly conference call meetings and daily end up of the day meetings that demonstrated mastery of customer service.Had to work on the Manufacturing Production Floor regularly in order to learn how to collect all information and then give it back to my customer and create the best and most effective relationship possible.

Helped facilitate orientations, gave tours of the company, and sat in on company conference calls/meetings while mediating as the MFG company interpreter/translator.Interpreted/translated for the Quality Department daily to our company in Mexico and our main customer DAIMLER Company who is the maker of Mercedes-Benz.Worked with the Accounting Department and handled/translated our invoices weekly.Did all the graphic design work for the MFG NC company and event planning/budgeting for the facilitated events and meetings.In charge of the delivery of check stubs, mail, and translated for teammates on the production floor/office.

Worked for Western Carolina University's school website by drafting accurate, engaging and fact-checked stories. Maintained up-to-the-minute knowledge when covering events, interviewing, and shooting footage.Wrote stories under the Arts and Entertainment section/home - campus.

Ran interviews and served as the tour guide to new members in the facility. Helped run the social media platforms such as Facebook and Twitter. Coordinated, facilitated, and budgeted events in the workspace.Wrote blog posts for the entrepreneurship's website.Trained first hand by monitoring and consulting when at work meetings.