Daniela Gancheva

Daniela Gancheva Email and Phone Number

SheCircle Lead @ SheCircle
Sofia, BG
Daniela Gancheva's Location
Lozenets, Sofia City, Bulgaria, Bulgaria
Daniela Gancheva's Contact Details

Daniela Gancheva work email

Daniela Gancheva personal email

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About Daniela Gancheva

About the companyAbout meAbout my role

Daniela Gancheva's Current Company Details
SheCircle

Shecircle

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SheCircle Lead
Sofia, BG
Website:
scalefocus.com
Employees:
578
Daniela Gancheva Work Experience Details
  • Shecircle
    Shecircle Lead
    Shecircle
    Sofia, Bg
  • Scalefocus
    Chief Operations Officer
    Scalefocus 2021 - Present
    Sofia, Sofia City, Bulgaria
  • Scalefocus
    Service Development, Sales Enablement And Operations
    Scalefocus 2020 - 2021
    Sofia, Sofia City, Bulgaria
  • Vmware
    Director, Professional Services
    Vmware 2019 - 2020
    Sofia, Sofia City, Bulgaria
  • Tek Experts
    Professional Services Site Leader, Salesforce Solutions
    Tek Experts Apr 2017 - 2019
    Sofia, Bulgaria
    Responsible for overall management of 110+ team, dedicated to Professional service business line with major focus on project implementation of Salesforce and Microsoft Dynamics based solutions. Profiles including developers, quality assurance specialists, engagement managers/ project managers, configuration engineers, business analysts, solution architects and technical architects. Projects delivered worldwide, based on quote- to cash / contract management / billing and revenue based cloud solutions.Developing growth and sustainability of the business, as well as the team development in terms of capabilities, skills, project implementation know- how. Responsible for building the team, team culture, performance, day - to - day operations, successful delivery on projects and overall service etc.Implementing and leading internal projects for process/ service optimization and efficiency, cross - skilling incentives, leading to increase of service quality and customer satisfaction.
  • Tek Experts
    Senior Director, Customer Support Operations, Business Development
    Tek Experts 2016 - 2019
    Sofia, Bulgaria
    Tek Experts provides range of Support and Consultancy Services from software, hardware, security through development, education, customer success management and back office functions. Tek Experts services are of a uniquely passionate and expert workforce that take intense pride in helping companies manage their core business operations. Focus on large and medium/ small companies in various industries, by offering 24 x 7 support/ consultancy worldwide, remote and on – site services in more than 15 languages.As Senior Director, responsible for the development and implementation of strategies/ plans, designed to increase existing business and capture new opportunities for Tek Experts's global presence. Involved in strategic organizational design and operations planning as part of executive team members. Actively participating in organizational growth initiatives across international markets and targeted customer segments. Overall management of various projects from the initial negotiations to the launch of specific operations.
  • Tek Experts
    Country Manager, Bulgaria
    Tek Experts 2013 - 2016
    Sofia, Bulgaria
    As Site Manager, being responsible for overall management of Bulgaria site, with +300 people management staff providing worldwide support and consultancy services. Official Legal representation and Financial management of the company. General management span over organizational functions such as Operations, HR and Recruitment, Finance and Administration, IT and Infrastructure, Marketing, Facility/ office and Vendor management. Operational accountability for the site performance management vs agreed customers' SLAs/ KPIs. Escalation management and customer representative functions. Negotiation management and company business development focus.Member of global leading team with executive decision responsibilities.
  • Adecco Bulgaria
    Strategic Project Manager And Manager Outsoursing Projects
    Adecco Bulgaria 2010 - 2013
    Sofia, Bulgaria
    The Adecco Group is the world's leading provider of HR solutions. With more than 32,000 FTE employees and around 5,100 branches, in over 60 countries and territories around the world, the company offers a wide variety of services, connecting around 700,000 associates with clients every day. The Adecco Group is based in Zurich-Glattbrugg, Switzerland and is a Fortune Global 500 company listed on the SIX Swiss Exchange. In Bulgaria, Adecco focuses on providing complete outsourcing solutions in the fields of IT and Business Support, recruitment services, and temporary workforce solutions. Adecco hires for the most prominent companies in different industries as well as for their internal managed services projects. As Strategic Project Manager, responsible for general management of Outsourcing projects, providing IT support, Customer call center, Data Base editing and support services, HR and payroll support services, Finance and accounting services, Telemarketing and sales services for various clients worldwide, +250 people management staff. Account management, finance/ budget management, contract and deal negotiations, operational and performance responsibilities for all managed projects.Management of legal and marketing departments and all related functions/ projects. Acting as Project Manager for the implementation of ERP systems for internal back office needs (HR, Payroll, Finance and accounting). Overall responsibilities and management of business development activities on the local and international markets. Member of top management team with decision making responsibilities.
  • Adecco Uk
    Shared Services Operations Manager
    Adecco Uk 2008 - 2010
    London, United Kingdom
    As Shared Services Operations Manager, with span of management on various Outsourcing/ Managed Services projects in IT, HR, Data base management, Finance and Account (accounts payable, accounts receivable, General ledgers), Payroll, +150 people management staff. Accountability for operational management vs specified SLAs/ KPIs. Finance/ budget management of the projects. HR/ Recruitment controlling functions. Legal documentation (agreement/ SOW etc.) management.
  • Hyundai Properties Plc. - Investment Trust
    General Manager
    Hyundai Properties Plc. - Investment Trust 2007 - 2009
    Bulgaria
    The company is a public listed investment trust for securitization of real estates investment projects, registered on the Bulgarian Stock Exchange with capital of 5.3 mil BGN. Its shares are traded on the Alternative market (BsSE), segment for companies with special investment purposes. As General Manager, responsible for overall management of the company with span in areas such as Finance, Accounting, Staff management. Accountable for investment projects and management of investment funds, M&A. Representative functions in front of government bodies (Central Depository, Stock Exchange, Regulatory Commission etc.) and shareholders. Member of the Board of Directors with executive decision making responsibilities.
  • Holding Varna Plc.
    Investment Consultancy
    Holding Varna Plc. 2002 - 2008
    Bulgaria
    Holding Varna is a public joint stock company with more than 15 000 shareholders and capital of 5.2 mil BGN. Its shares are traded on the official market of the Bulgarian Stock Exchange by licensed investment agents.The object of activity of the Holding Varna PLC is acquirement, managing, evaluation and marketing of participation in Bulgarian and foreign companies; acquirement, managing and sale of bonds; financing of companies the holding participates in etc.

Daniela Gancheva Skills

Management Project Management Business Development Microsoft Office Leadership People Management Technical Support General Management Business Strategy Team Management It Outsourcing Site Management Customer Service Outsourcing Management Consulting Windows Databases Sql Strategy Troubleshooting It Service Management Windows Server System Administration Finance Management Partnership Management Operations Management Managed Services Software Support Microsoft Sql Server Legal Management Consultancy Services Strategic Planning Bpo Sales Management Itil Certified Microsoft Word Microsoft Excel

Daniela Gancheva Education Details

Frequently Asked Questions about Daniela Gancheva

What company does Daniela Gancheva work for?

Daniela Gancheva works for Shecircle

What is Daniela Gancheva's role at the current company?

Daniela Gancheva's current role is SheCircle Lead.

What is Daniela Gancheva's email address?

Daniela Gancheva's email address is da****@****rts.com

What is Daniela Gancheva's direct phone number?

Daniela Gancheva's direct phone number is +161442*****

What schools did Daniela Gancheva attend?

Daniela Gancheva attended The University Of Sheffield.

What skills is Daniela Gancheva known for?

Daniela Gancheva has skills like Management, Project Management, Business Development, Microsoft Office, Leadership, People Management, Technical Support, General Management, Business Strategy, Team Management, It Outsourcing, Site Management.

Who are Daniela Gancheva's colleagues?

Daniela Gancheva's colleagues are Sofia Dinkova, Martin Hadzhiev, Verginiya Krumova-Varbanova, Galya Miteva, Angelina Yaneva, Marijana Cieva, Julian Ivanov.

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