Daniela Gerardo Email & Phone Number

I am a Customer Service Advisor at FARFETCH, the leading global platform for luxury fashion. I help customers find their perfect fashion items and provide them with a seamless and enjoyable shopping experience. I use my problem-solving, empathy, and creativity skills to address customer inquiries, issues, and feedback, and to ensure their satisfaction and loyalty.I have a postgraduate degree in Marketing from the University of Sunderland, where I learned how to apply marketing principles and strategies to various media and industries. I also have a Bachelor's degree in Publishing from the Universidade de Aveiro, where I developed my passion for books and magazines. I have more than two years of work experience in different fields, including marketing, publishing, and food service. I enjoy learning new things and facing new challenges, and I am always looking for ways to improve my skills and to provide the best service to the customers and the company.