Daniela Ghitis Email & Phone Number

Concord, Ontario, Canada

Mississauga

• Pioneered a project to create a powerful desktop java swing application to substitute and improve the previous Dispatch software. This application streamlined processes and took on new responsibilities that were.
• Created and administrated an SQL database to efficiently replace previously utilized MS Access Database
• Employed Cayenne to manage the Database structure and efficiently incorporate it into the Java swing application
• Troubleshooted and improved Macros previously created in a MS Excel Sheet utilized to track operations
• Employed SAP for billing operations

London, Ontario

• Demonstrate initiative by acting in a leadership role to over 120 incoming students by establishing strong relationships and fostering a positive learning environment
• Exercise critical thinking and problem solving skills to help struggling students in all years of undergraduate degrees improve their self-sufficiency
• Provided editing, transcription and translation services to students and Spanish professors

London, Ontario

• Completed financial transactions such as deposits, withdrawals, bill payments and/or other account transactions for customers in an accurate and efficient manner
• Analyzed strategies to help alleviate customer debt thereby providing a legendary customer experience
• Actively participated in regular meetings and coaching sessions

Head Office, Vaughan, Ontario.

• Implemented a new data management system by utilizing SAP and Excel macros to track grievances, resulting in a simplified and streamlined procedure, reducing company’s overall costs
• Analyzed proper employee records accountability by creating an indexed spreadsheet and developing an offline access to the database, increasing overall productivity and efficiency