Program Quality Manager
Current- Be the Voice of the Quality in the European Management Project review meetings.- Participate on project product and process gates as Design Reviews ; development gates reviews ; Operational gates reviews;- VDA 6.3 certified auditor- Interact effectively at all levels, and across all functions to assure proper escalation of issues that can impact flawless launches and PDP gates and actively participate to problem solving process.- Assure that Production Readiness Assessment is planned and executed for all projects and business transfers.- Manage Customer Satisfaction swim lane processes and procedures.- Assure that Project Quality Plan is defined in accordance with the customer (timing, AQP requirements, Quality requirements, critical characteristics,…) and internal requirements.- Assure that internal declaration metrics are defined, monitored and actions are taken to achieve targets.- Assure that all Project Quality related customer visits / audits at the plant are prepared and accompanied properly.- Train, develop and empower AQP Teams in both their technical and supervisory roles.- Expense Management - ensure that the department stays within budget throughout the year