Assisted students with resume creation, cover letter writing, and other skills related to career management

• Handled incoming calls and emails while maintaining a friendly and courteous demeanor• Identified and resolved customer issues effectively and efficiently, utilizing available resources and escalating complex problems to the appropriate department when necessary

Assisted students with the use of computers, printers, and university supported software in the computer labs

◦ Conducted extensive legal research with critical observation for several technology patent infringement cases◦ Produced over 100 claim charts used in court against a billion-dollar company◦ Collaborated with attorneys to create drafts of legal documents

Contacted potential customers and arranged appointments for different Chiropractic businesses by conducting over the phone sales calls

◦ Optimized design and assembled robots◦ Attended the “Internet of Things World Conference 2018” trade show to showcase the robots, which included explaining the hardware and software to potential customers