•Bids and Tender Tracking, Proposals, and Price reporting.•Independently driving the development of tender responses in close cooperation with the Commercial and other departments.• Ensure on-time approval of economic and technical proposals.• Manage all relevant administrative documents.• Manage direct contact to customers to clarify tender-related questions.• Management and continuous improvement of reporting tools and review processes.• Work with CRM (Salesforce, SAP) systems to capture customer-related actions.• Ensure accurate update of systems and data bases

• Determine and define project scope and objectives• Predict resources needed to reach objectives and manage resources in an effective and efficient manner• Prepare budget based on scope of work and resource requirements• Track project costs in order to meet budget• Develop and manage a detailed project schedule and work plan• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables• Monitor progress and make adjustments as needed• Measure project performance to identify areas for improvement

Prepare bids in a timely manner, in accordance with Company internal quality procedures, oversee and lead bid teams in planning, delivery and bid submissions in line with public tender requirement. Responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget.

• Raising and allocating multi currency Invoices (payments & receipts)• Bank Reconciliations, Creditor account Reconciliations• BACS Income recording for Client payments• Preparing payments, processing payment statements & setting up Client payments weekly (CHAPS, BACS, Cheque & Internal transfers)• Filing, resolving queries as and when required.• Use Excel on a daily basis.• Clearing ledger accounts including debtors and creditors

• Credit control for UK and Italy• Preparation of monthly payment run for experience and non-experience providers in Italy• Bank reconciliation of current account, euro account ,loan account ,deposit account for UK and Italy • Suppliers statement reconciliation, preparing payments; preparation of stock transfer and stock movement journals price monitoring; petty cash analysis• Monthly production of the P&L• Processing payments• Maintaining strong relationships with both suppliers and customers• Invoicing – purchase and sales ledger

• Identifying accounts where revenues may be shrinking and formulate strategies to reach out to these accounts and retain the customers• Developing relationships with key users• Supervising a product marketing team to get customer feedback on product improvements• Coordinating with the sales team and marketing to find out ways to retain and increase customers• Meeting customer needs• Conducting strategic account reviews regularly to review service needs and usage trends• Making business objectives by identifying products and pricing that meet customer needs• Conducting rate reviews or any dispute related to billing with strategic customers upon request• Gathering market information to create offers that will boost the company margins and will beat his competitors• Identifying business trends, forecast demand and prepare the annual sales budget• Monitoring performance keeping the budget in mind.

• Administrative activities and services of support (simplified accounting, ordinary accounting and professionals, 730beginning balance Sheet• External public offices duties including litigation and fiscal implementations.• Italian private companies annual accounts submission, VAT return and accounting support duties.• I.N.P.S.

I used my knowledge of products and services to increase sales and meet sales targets. I met customers and answer their queries. I also attended product presentation and training sessions to keep up to date on internal developments. • Preserving customer service standards • Handling client enquiries. • Supporting team members • Representing the company • Attending meetings • Achieving set targets • Maintaining databases