Daniela Ispas Email & Phone Number

Bucharest, Romania

Bucureşti, România

• IT project management through all development stages: defining the scope of client services, eCommerce product design, project requirements, implementation, testing, deployment, troubleshooting and maintenance.
• Coordination of partner teams to ensure project delivery for francophone market: Software Development, Database Administration, Call Center Services, Graphic Design, Fulfillment.
• Ensure timely and accurate performance of responsibilities for multiple client projects.
• Interacting and keeping a close business relationship with the company’s clients.
• Direct Mailing preparation, content creation and copywriting, translation of French-Romanian and Romanian-French texts and adaptation for client services.
• Collaboration with various departments and client partners (local and international) in planning, analyzing, and evaluating information for assigned activities and projects.

• Coordination of Client Services: Order Management, Fulfillment and Call Center activities.
• Media planning for Romanian and French press with appearances in newspapers and magazines.
• Creation of product catalogs for Direct Marketing.
• Maintaining direct customer relations.
• Creating promotions.
• Realization of projects for Direct Marketing using phpXplorer.

• Preparation and translation of documents (French - Romanian / Romanian - French)
• Basic reports and statistics, making and tracking store stocks
• Primary accounting
• Customer meetings
• Director work agenda

• Coordinating the activity of the employees within the department
• Carrying out projects regarding the launch of promotions through placement and storage techniques of different products
• Collaboration with suppliers
• Administrative activities: drawing up employee schedules and timesheets, sending faxes, setting up meetings, calculating and preparing invoices
• Resolving complaints through discussions with dissatisfied customers and analyzing suggestions

• Field reporter conducting reports on social and cultural issues, reports for youth
• Live interviews and shows
• Studio recordings of raw reports
• Preparation of music playlist for the "Matinal" show
• Writing, producing and selecting news received from press agencies for the ”Matinal” show