● Assisted customers with diverse service requests, including account opening/closing and submitting credit applications.● Cultivated meaningful client relationships through engaging conversations, demonstrating care by asking probing questions to understand their needs, and facilitating follow-up appointments as necessary. Reach outs via phone or email.● Addressing clients financial goals through acquired knowledge of bank products and services. Building strong partnerships with internal partners to appropriately and effectively refer clients.● Provide personalized education on emerging technology and the benefits of online banking to empower customers.● Staying up to date on evolving policies, procedures, and regulatory requirements, ensuring full compliance with all applicable laws and regulations.● Supported the team with teller duties and completed branch tasks appropriately in both single and dual control environments, ensuring smooth workflow and operational efficiency.

● Assisted customers with their account inquiries, deposits, withdrawals and other banking transactions including: prepared and verified bank statements, checks, and payment orders.● Maintained precision and organization in cash management, ensuring a balanced cash line at all times.● Engaging customers in meaningful conversations, actively listening and educating clients on innovative resources and self-service options. Enhancing their banking experience and promoting self-sufficiency.● Monitored and reported suspicious or fraudulent activities to the management.● Proactively generated leads and referrals for fellow sales team members to close, contributing to overall sales performance.

● Responsible for accurately counting and tracking stock levels of ingredients and supplies to support e cient kitchen operations and prevent shortages.● Contributed to the managerial oversight of daily operations, and collaborating with the management team to ensure: Effective sta ffing levels to meet operational demands. Training and mentoring crew members to uphold service standards and operational protocols.● Supervising the timely completion of food preparation logs to maintain quality and regulatory compliance.● Responsible for counting and balancing cash/coin in restaurants vault and from registers to maintain optimal amount for daily operations.● Demonstrated ability to effectively multitask by handling Assistant Manager responsibilities alongside regular team member duties. Proven capability to independently manage the stand for extended periods.

● Demonstrated expertise in cashier duties, adept at processing orders accurately, handling payments efficiently and providing exceptional customer service.● Exceptional customer service delivery, fostering positive experience and customer loyalty.● Committed to upholding cleanliness and hygiene standards in accordance with regulatory guidelines, and ensuring a safe and sanitary environment for customers and sta ff.● Maintaining an organized station, and adhering to protocols to ensure a smooth and proper opening and closing.● Excelling in multi-tasking to efficiently manage diverse duties within a fast-paced setting.

● Handling food preparation and production. Adhering to standardized recipes and ensuring consistency in taste and presentation.● Exceptional customer service delivery, while processing accurate food orders both in-person and over the phone.● Preparing bank deposits forms and organizing register funds throughout the day and ensuring sufficient cash liquidity for daily operations. ● Upholding a clean, organized work environment to enhance productivity and adhere to safety standards.