Daniela Karanikas Email & Phone Number

Virginia Beach, Virginia, United States

-Preparation for, and facilitation of, critical path CEO meetings including those with local, state, and national leaders-Coordination/orchestration of projects or commitments directly involving the CEO and his direct reports-Independent leadership of special CEO-initiated projects including the launch of a company wide wellness program-Manage domestic and.

100 E. Main Str, Norfolk, VA, 23510

Norfolk, Virginia Area

Manage the Empyrean Club’s day-to-day operations and short term planning to achieve customer satisfaction, quality service and compliance with corporate/franchiser policies and procedures while meeting financial goals and guest services budget constraints. The major areas of responsibility/ management include: Guest Services and Amenities, Food Service and.

Hilton Garden Inn Virginia Beach Oceanfront

- Greets and interacts with the guest in a friendly and professional manner creating the “WOW” experience- Coordinates the daily operations of front desk,valet and reservations to ensure that the services exceed the expectations of the hotel guests.- Ensures compliance with all company policies, procedures and regulations.- Ensures compliance with Hilton.

Virginia Beach, VA

-Provides information by collecting, analyzing, and summarizing data and trends;-Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews;implementing production, productivity, quality, and customer-service standards;-Protects organization's value by keeping.

Virginia Beach, VA

 Handling guest problems and complaints in a courteous manner; Assist, teach and nurture staff members to create environment that emphasize teamwork, empowerment and passion for providing great service; Communicate with Sales Managers and front desk and Front Office Manager on status of group information and keep updated file on all upcoming groups;.

Virginia Beach, VA

 Handling all group inquires and reservations to provide efficient, accurate, and courteous services; Conduct pre-arrival calls confirming reservations and billing details in order to avoid discrepancies at check in; Communicate with Sales Managers and front desk on status of group information and keep updated file on all upcoming groups; Assist the.

Virginia Beach, VA

 Process check-ins and check-outs, anticipated and fulfilled guests’ needs and requests while trying to maintain positive guest relations at all times; Answer department phones; monitor, send and distribute guests’ and company’s faxes; Manage vouchers, paid-outs, miscellaneous charges, high balance and room discrepancy;

 Established the foundation of my supervision/management skills by learning to understand the staff needs and characteristics and set the example for my staff;  Developed strong decision-making and problem-solving skills by identifying the nature of a given problem or situation, and finding the most proper solution; Created better leader skills by.

Bachelor Of Science, Recreation And Tourism Studies; Recreation/ Tourism Management, 3.91

Activities and Societies: Certified by the American Hotel & Lodging Association in Economic and Social Dimensions of Tourism and Cultural.

Bachelor Of Science, Industrial Management Studies; Industrial Management