I have more than 20 years of experience working in customer service, part of which was serving international customers. I am a person who ensures the efficiency of processes, safety, care and comfort of customers. I am always attentive to anticipate the need encountered, as I am a practical person. I have team spirit, leadership, empathy and sensitivity to work with both internal and external audiences. I love working with people who are as dedicated and committed to what they do as I am, as challenges are part of people's personal and professional growth. Among my basic characteristics are: adaptability, humanity, empathy, good humor, responsibility, creativity, punctuality, simplicity, intelligence, self-demand, dedication to work, pro-activity, commitment and a very good relationship with my co-workers in general.Connecting people, creating new stories, ensuring that dreams reach their destination, with humanity, respect, simplicity and intelligence.