Daniela Lopera Email and Phone Number
👋 Hello, I'm Daniela Lopera, and I bring over 5 years of valuable experience in Administration, Customer Service, and Marketing. 🎓 My journey in this field has been shaped by a strong educational foundation, holding a Bachelor's degree in Commerce with a specialization in accounting.🛠️ My expertise spans a wide spectrum, including proficiency in data logging, digital advertising, student support services, RTO (Registered Training Organization) management, KPI (Key Performance Indicator) management, academic counseling, Content Management Systems (CMS), and Customer Relationship Management (CRM).💼 Currently, I am serving as a CEO and founder at SKYWARDS GROUP, where I play a pivotal role in maintaining comprehensive and up-to-date reports and statistics on our Customer Relationship Management (CRM) system. This allows us to meticulously track and optimize sales processes. In addition, I take charge of overseeing the student visa application process, ensuring its seamless progression, and efficiently manage various administrative tasks within the sales process.✊ My goal is to further leverage my robust background, which includes efficiently managing various tasks and providing administrative support, while also maintaining precise accounting practices and upholding the integrity of financial records. 🔍 I am currently on the lookout for a position in a dynamic company where I can offer comprehensive accounting and financial support.📧 Let's connect and explore opportunities where my skills and experience can make a positive impact.
Skywards Group
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FounderSkywards Group Oct 2023 - PresentColombiaI'm the proud founder of SKYWARDS GROUP. With a passion for education and a commitment to empowering futures, I lead a team dedicated to providing innovative and personalised solutions in the education sector. Our focus is on international student placement, language programs, career counseling, ensuring that every student receives the support they need to thrive in their educational journey.Our agency has successfully placed students in top-tier institutions, facilitated language proficiency growth. We take pride in being a catalyst for positive change in the lives of aspiring learners.
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Co-FounderGo Experience Estudios En El Exterior Mar 2022 - Sep 2023Bogotá, Capital District, Colombia• Guide prospective students in selecting appropriate professional courses and educational providers to align with their goals.• Manage and oversee the student visa application process, ensuring its smooth progression.• Actively contribute to the marketing department's initiatives by engaging in the promotion of various events through social media platforms.• Maintain comprehensive and up-to-date reports and statistics on our Customer Relationship Management (CRM) system to track and optimize the company's sales process.• Offer responsive assistance to students via multiple communication channels, effectively addressing a wide range of inquiries and concerns.• Provide comprehensive administrative support across the entire journey of visa applications and course enrollments, ensuring a seamless experience for students.• Employ a collaborative and solution-oriented approach when assisting students, empowering them to overcome any potential obstacles hindering their educational pursuits.• Conduct proactive outreach to students, following up on visa applications and course enrollment inquiries.• Offer guidance to students, aiding them in identifying the most suitable courses and study methods tailored to their individual needs.• Manage various administrative tasks within the sales process, including promptly responding to sales inquiries and calls, all while consistently delivering the highest level of customer service and achieving key performance indicators (KPIs). -
Regional Marketing SpecialistSmeag English May 2018 - Feb 2022Melbourne, Victoria, Australia• Facilitated the Finance Department in processing agent bonuses, incentives, and commissions payments.• Took charge of gathering and aggregating student feedback concerning their educational experiences and ensured prompt reporting to the Directors.• Significantly contributed to the school's growth by facilitating increased course enrollments through her adept relationship-building skills with various agencies• Provided vital support to the admissions team by meticulously tracking new applications.• Established a strong relationship with the Latin American market, which has been beneficial for the school as it has led to an increase in student admissions.• Undertook the responsibility of conceptualizing, crafting, coordinating, executing, and supervising the school’s marketing, advertising, and communication strategies to uphold the school’s prominent regional presence as an educational leader.• Oversaw the school's bulletin and conducted research to stay abreast of current trends and developments in web design.• Made substantial contributions to the formulation and implementation of regional strategies focused on the recruitment of international students.• Attained predetermined Key Performance Indicators (KPIs) by executing and meticulously monitoring marketing campaigns across key channels.• Extended assistance to other members of the Accounts team. -
Servicing AssociateJudo Bank Sep 2020 - Sep 2021• Facilitated customer transitions from Principal and Interest (P&I) to Interest-Only (IO) through the issuance of a Letter of Variation, streamlining the process without requiring a new Loan Offer.• Assisted customers by enabling them to request a 3-month repayment holiday for either Principal and Interest (P&I) or Interest-Only (IO) business facilities, issuing a Letter of Variation as needed.• Introduced a new variation letter aimed at expediting production processes and enhancing customer convenience and execution efficiency -
Student ConsultantSpiible Mar 2017 - Apr 2018Melbourne, Australia• Managed and monitored the entire process of student visa applications, ensuring a smooth application journey.• Maintained up-to-date records and generated comprehensive statistics in the CRM system to track company sales processes.• Provided comprehensive assistance to students through phone, email, and web chat.• Delivered end-to-end administrative support throughout the visa application and course enrollment process, ensuring a seamless experience for students.• Initiated contact with students and diligently followed up on their visa applications and course enrollment inquiries.• Responded promptly to sales calls and inquiries, meeting Key Performance Indicators (KPIs) while upholding the highest standards of customer service.
Daniela Lopera Skills
Daniela Lopera Education Details
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Strategy And Leadership -
Accounting -
Hawthorn English Language CentreEnglish For Academic Purposes -
San AngeloHigh School Qualification
Frequently Asked Questions about Daniela Lopera
What company does Daniela Lopera work for?
Daniela Lopera works for Skywards Group
What is Daniela Lopera's role at the current company?
Daniela Lopera's current role is Founder at Skywards Group | International Management | Administration | Marketing | Accounting.
What schools did Daniela Lopera attend?
Daniela Lopera attended Synergy University Dubai, Torrens University Australia, Hawthorn English Language Centre, San Angelo.
What skills is Daniela Lopera known for?
Daniela Lopera has skills like Microsoft Office, Teamwork, Presentation Skills, Marketing, Commerce.
Not the Daniela Lopera you were looking for?
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Daniela Pulido-Lopera
Head Of Group Foundation @ Watches Of Switzerland Group | Social Mobility Professional | Inclusion & Diversity AdvocateLondon -
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