Daniela Manzutti Email & Phone Number

Barcelona, Catalonia, Spain

- Conducted quality assurance assessments to ensure compliance with established standards and procedures. - Developed and implemented quality improvement initiatives, resulting in improved product quality and customer satisfaction.- Collaborated with cross-functional teams to identify areas for process enhancement and implemented corrective actions..

Barcelona, Catalonia, Spain

- Provided exceptional support for customer advisors via internal system, resolving inquiries and issues promptly and effectively.- Demonstrated product knowledge to assist customers in navigating the company's services and troubleshoot technical problems.- Maintained accurate records of customer interactions and inquiries using CRM software.- Collaborated.

Brazil

- Managed a team of sales associates, providing mentorship and training to ensure consistent and effective customer service. - Developed and implemented sales strategies to drive revenue and meet and exceed sales targets.- Oversaw inventory management, ensuring accurate stock levels and minimizing shrinkage.- Created and maintained visual merchandising.