Daniela Mapelli

Daniela Mapelli Email and Phone Number

Head of Logistics and Customer Service @ Vivienne Westwood
Vimercate, IT
Daniela Mapelli's Location
Vimercate, Lombardy, Italy, Italy
Daniela Mapelli's Contact Details

Daniela Mapelli work email

Daniela Mapelli personal email

n/a

Daniela Mapelli phone numbers

About Daniela Mapelli

Commercial and customer service experience Sales and marketing experience in different industriesAnalytical skillsAble to communicate and interact at all levelsEnthusiastic, dynamic, proactive and innovative personTeam playerCommitted to exceed expectations in high-pressure environment

Daniela Mapelli's Current Company Details
Vivienne Westwood

Vivienne Westwood

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Head of Logistics and Customer Service
Vimercate, IT
Website:
viviennewestwood.com
Employees:
684
Daniela Mapelli Work Experience Details
  • Vivienne Westwood
    Head Of Logistics And Customer Service
    Vivienne Westwood
    Vimercate, It
    View
  • Vivienne Westwood
    Head Of Logistics & Customer Service
    Vivienne Westwood Jul 2023 - Present
    London, England, Gb
    View
  • Vivienne Westwood
    Customer Service & Logistics Manager
    Vivienne Westwood Dec 2017 - Jun 2023
    London, England, Gb
    View
  • Vivienne Westwood
    Customer Service Manager
    Vivienne Westwood May 2014 - Nov 2017
    London, England, Gb
    View
  • Vivienne Westwood
    Commercial & Customer Service Manager
    Vivienne Westwood Jan 2013 - Apr 2014
    London, England, Gb
    -Leading and managing the customer service and commercial Team worldwide-Implementing and maintaining procedures-Training, coaching and mentoring-Ensuring prompt and efficient order processing, liaising with appropriate departments to ensure timely delivery-Managing all product lines: supplier relations, deliveries, item issues and payments worldwide-Overseeing query resolution-Dealing with production department to help them improving the products quality-Dealing with the legal department about licensees,franchisees and distribution contracts -Supporting the Head of Sales and Commercial for Forecasts, Budgets and targets for all the VW showrooms(London, LA, Paris, Milan) and franchisees-Supervising the selling campaign worldwide -Supporting the Commercial Director on the China project-Ad-hoc project as and when required
    View
  • Vivienne Westwood
    Commercial & Customer Service Coordinator
    Vivienne Westwood Sep 2010 - Dec 2012
    London, England, Gb
    My responsibilities include:Team coordinator within commercial department Manage selling campaign Coordinate customer payments and deliveries of all showroomsCoordinate product returnsManage relations and payments with suppliers of all product lines
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  • R.O.S. Marketing & Sales Limited, London
    Order Manager
    R.O.S. Marketing & Sales Limited, London Feb 2009 - Aug 2010
    My responsibilities included:All aspects of Order Management Procedures dealing with customers, suppliers and logistics, general office dutiesPurchase and administration support, assisting clients from initial order to completionContribute towards development and implementation of procedures and marketing strategy
  • Bsn Medical S.R.L.
    Acting Market Manager
    Bsn Medical S.R.L. Aug 2007 - Dec 2008
    Reporting to the Marketing Director, my responsibilities included:Budget definition and A&PMarket/competitor/trend data analysis and interpretation (IMS) Managing new product launches within the Italian marketPrice positioning, margin analysis and forecastsDefinition and implementation of promotional and BTL activitiesTechnical material design

Daniela Mapelli Skills

Assistenza Clienti Vendite Beni Di Lusso Customer Service And Commercial Experience Microsoft Office Sales And Marketing Experience In Different Industries Team Player Strong Analytical Skills Able To Communicate And Interact At All Levels Committed To Exceed Expectations In High Pressure Environment

Daniela Mapelli Education Details

  • Mip Politecnico Di Milano
    Mip Politecnico Di Milano
    Percorso Executive In Supply Chain Management
  • Saint Martins College London
    Saint Martins College London
    Visual Merchandising And Space Management Course
  • Saint Martins College
    Saint Martins College
    Fashion Design And Marketing Course
  • Infor
    Infor
    Communication And Event Management
  • Università Cattolica Del Sacro Cuore
    Università Cattolica Del Sacro Cuore
    Economics

Frequently Asked Questions about Daniela Mapelli

What company does Daniela Mapelli work for?

Daniela Mapelli works for Vivienne Westwood

What is Daniela Mapelli's role at the current company?

Daniela Mapelli's current role is Head of Logistics and Customer Service.

What is Daniela Mapelli's email address?

Daniela Mapelli's email address is da****@****mail.it

What is Daniela Mapelli's direct phone number?

Daniela Mapelli's direct phone number is (442) 079*****

What schools did Daniela Mapelli attend?

Daniela Mapelli attended Mip Politecnico Di Milano, Saint Martins College London, Saint Martins College, Infor, Università Cattolica Del Sacro Cuore.

What are some of Daniela Mapelli's interests?

Daniela Mapelli has interest in Cooking, Pilates, Yoga, Reading, Music, Fashion And The Arts, Travel.

What skills is Daniela Mapelli known for?

Daniela Mapelli has skills like Assistenza Clienti, Vendite, Beni Di Lusso, Customer Service And Commercial Experience, Microsoft Office, Sales And Marketing Experience In Different Industries, Team Player, Strong Analytical Skills, Able To Communicate And Interact At All Levels, Committed To Exceed Expectations In High Pressure Environment.

Who are Daniela Mapelli's colleagues?

Daniela Mapelli's colleagues are Sharlene Fleming, Ovidiu Rîpă, Quenna Lau, Laura Balseviciute, Alberto Fortuzzi, Carlo D'amario, Luke Anderson.

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