I oversee all aspects of international student support, ensuring compliance with USCIS regulations and maintaining updated documentation and website content. I provide comprehensive assistance to F-1 visa holders throughout the application process for OPT and STEM OPT, offering guidance beyond their status end date. Additionally, I supervise marketing efforts for the Global Engagement Center, developing materials to promote services and recruitment initiatives. Collaborating with campus departments, I actively push forward globalization initiatives, contributing to a more inclusive university environment.

I oversee all aspects of international student support, ensuring compliance with USCIS regulations and maintaining updated documentation and website content. I provide comprehensive assistance to F-1 visa holders throughout the application process for OPT and STEM OPT, offering guidance beyond their status end date. Additionally, I supervise marketing efforts for the Global Engagement Center, developing materials to promote services and recruitment initiatives. Collaborating with campus departments, I actively push forward globalization initiatives, contributing to a more inclusive university environment.

I coordinate efforts for students, parents & the community on global engagement activities. I aid F-1 students with cultural & immigration issues, manage records, & facilitate programming. I am the Designated School Official for SEVIS database. I advise on study abroad, organize events & workshops, promote study abroad on-campus, manage the student ambassador program, and maintain the study abroad software portal. I ensure smooth global engagement experiences & foster a culturally inclusive environment.

Responsible for recruitment of international students. Coordinate programming for current international students throughout the semester. Visit Community Colleges and organizations for international student recruitment. Assist in developing marketing strategies for international student recruitment and short-term programs. Maintain SEVIS record for international students and provide I-20 forms. Revise, edit, and update SHSU Global Engagement Center website.

As the Associate Chair of Marketing for the Latinos Unidos Employee Resource Group (ERG) at Sam Houston State University, my role encompasses managing the social media platforms for our organization. I am responsible for crafting and curating engaging content that highlights our mission, events, and the achievements of our members. Utilizing tools like Canva, I design visually appealing graphics and promotional materials to communicate our message effectively.In addition to managing our online presence, I assist with the creation and dissemination of our newsletter, ensuring that our community stays informed about upcoming events, important updates, and opportunities for involvement. My role also involves active participation in campus events, where I volunteer to represent Latinos Unidos, share information about our group, and recruit new members to join our growing community.Through my efforts in marketing and communications, I aim to enhance the visibility and impact of Latinos Unidos, fostering a supportive and inclusive environment for Hispanic and Latine faculty and staff at SHSU.

Social Media Pro and Bookkeeper Supported the general manager by supervising leasing staff, providing training and evaluations. Strategized unique social media content on multiple platforms, increasing engagement by 10% with the use of Sprinklr. Networked with businesses in person and remotely to create partnerships and promote our property. Delivered excellent customer service by resolving client concerns quickly and professionally. Conducted all onsite bookkeeping duties, including but not limited to deposits, charges and credits, delinquency, and payment agreements.

Social Media Pro and Market Data ProSupport general manager with the supervision of leasing staff including hiring, training, development, and evaluation Strategize unique social media content on multiple platforms increasing engagement by 54.29%Support general manager with unit walk throughs and inventory audits and ordersDeliver excellent customer service by resolving client concerns quickly and professionallyConduct weekly market surveys and discuss specials, price changes, and leasing details in the market biweeklyLeased property 100% Fall 2021 and maintained occupancy throughout the yearLed the market and preleased 100% for Fall 2022

Connect with 3,000+ prospects yearly by developing and delivering 10+ marketing eventsSupport general manager with the supervision of leasing staff including training, development, and evaluationBuild relationships with potential prospects to deliver $850,000+ in leases annuallyDevelop unique social media content and post on multiple social media platformsNetwork with businesses in person and remotely to partnerships to promote our propertyDeliver excellent customer service by resolving client concerns quickly and professionally while updating management as neededProvide ongoing lead nurturing through 15+ customized letters and phone follow-up

Solved maintenance issues while management was absent to save the company major damage expensesExecuted property tours while building relationships with prospects and potentially signing leases generating $250,000 funds to the property yearlyOrganized and filed entrusted resident document files Elevated the delivering and security of resident packages by organizing and implementing weekly auditsSolved approximately 10+ resident concerns weekly while maintaining a professional dialog with residents and communicate with management if necessary

Generated a weekly social media analytic report to evaluate and inform performance optimizationOrganized and designed YouTube channel and edited monthly recap videos to increase viewsRevised and improved the decision-making process and follow up of projects by creating a template to track weekly progressDesigned brochure targeting potential clients to highlight company servicesDesigned branding poster that was distributed throughout DFW to attract new clients