Service Operations Manager
Current
Aug 2021 - Present
AeroLeads people directory · profile
Daniela Moraes Email & Phone Number
Service Operations Manager at Calero
at
Calero
1 work email found
@comcast.net
5 phones found area 770, 239, 305, and 888
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Service Operations Manager at Calero
Location
Atlanta Metropolitan Area, United States, United States
Who is Daniela Moraes? Overview
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Quick answer
Daniela Moraes is listed as Service Operations Manager at Calero at Calero, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at comcast.net, phone signal with area code 770, 239, 305, 888, and a matched LinkedIn profile for Daniela Moraes.
Daniela Moraes previously worked as Service Operations Manager at Calero and TEM Client Manager at Peak-Ryzex. Daniela Moraes holds Bachelor'S Degree, Computer Science from Universidade Federal De Uberlândia - Ufu.
Company email context
Email format at Calero
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*@comcast.net
68% confidence
AeroLeads found 1 current-domain work email signal for Daniela Moraes. Compare company email patterns before reaching out.
Profile bio
About Daniela Moraes
A highly dedicated and technically proficient tri-lingual Managed Services professional with 20 years of diverse experience in the Telecom industry and a demonstrated track record of domestic and international achievement in Telecom Expenses Management. Outstanding organizational, problem solving and data analysis skills, focused on customer satisfaction. Core competencies include:- Service Delivery Management - Product Management- Project Management- Vendor Management- Customer Services - Data Analysis
Listed skills include Customer Relationship Management, Telecommunications, Telecom Expense Management, Requirements Analysis, and 28 others.
Current workplace
Daniela Moraes's current company
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7 roles
Daniela Moraes work experience
A career timeline built from the work history available for this profile.
Tem Client Manager
Served as main point of contact to a portfolio of managed services clients ensuring contracted services were performed and delivered as expected. Helped clients save thousands of dollars monthly by identifying and canceling unused lines, reducing late payment fees, and optimizing rate plans contracted and by reducing activation of new lines by managing the.
Sep 2016 - Nov 2020
Service Delivery Manager
Served as point of escalation for Latin America Service Delivery team. Managed the US based team that supported the Latin America client base (coaching, performance reviews, time approval).
Sep 2013 - Aug 2016
Bpo Account Manager
Worked with Implementations team on requirements gathering to onboard Brazilian client base into the system.
Jul 2010 - Aug 2013
Product Support Manager
Managed client relationships at all levels (Maintenance Contracts, 24x7 Support, SLAs) and during all project phases (Implementation, Migration and Production). Managed a virtual team of 15 Software Engineers assigned on a “as needed” basis to work on defects resolution (third level support) and a permanent team of 4 Support Consultants (second level.
Feb 1999 - Jul 2002
Product Support Consultant
Managed client relationships at all levels (Maintenance Contracts, 24x7 Support, SLAs) and during all project phases (Implementation, Migration and Production). Managed a virtual team of 15 Software Engineers assigned on a “as needed” basis to work on defects resolution (third level support) and a permanent team of 4 Support Consultants (second level.
Jan 1998 - Feb 1999
Systems Analyst
Performed Software Analysis (requirements gathering), Database Tables Design, Software Development, Training and Production Support of complex Genetic Improvement Control System and Grain Stock Control System for a multinational food company using Centura, Delphi, PL/SQL, Oracle and Sybase databases.
Jul 1993 - Dec 1997
1 education record
Daniela Moraes education
-
Universidade Federal De Uberlândia - Ufu
FAQ
Frequently asked questions about Daniela Moraes
Quick answers generated from the profile data available on this page.
What company does Daniela Moraes work for?
Daniela Moraes works for Calero.
What is Daniela Moraes's role at Calero?
Daniela Moraes is listed as Service Operations Manager at Calero at Calero.
What is Daniela Moraes's email address?
AeroLeads has found 1 work email signal at @comcast.net for Daniela Moraes at Calero.
What is Daniela Moraes's phone number?
AeroLeads has found 5 phone signal(s) with area code 770, 239, 305, 888 for Daniela Moraes at Calero.
Where is Daniela Moraes based?
Daniela Moraes is based in Atlanta Metropolitan Area, United States, United States while working with Calero.
What companies has Daniela Moraes worked for?
Daniela Moraes has worked for Calero, Peak-Ryzex, Tangoe, Symphony Services, and Schlumbergersema.
How can I contact Daniela Moraes?
You can use AeroLeads to view verified contact signals for Daniela Moraes at Calero, including work email, phone, and LinkedIn data when available.
What schools did Daniela Moraes attend?
Daniela Moraes holds Bachelor'S Degree, Computer Science from Universidade Federal De Uberlândia - Ufu.
What skills is Daniela Moraes known for?
Daniela Moraes is listed with skills including Customer Relationship Management, Telecommunications, Telecom Expense Management, Requirements Analysis, Integration, Consulting, Software Development, and Vendor Management.
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