o Actively promoted the Disney College Program to students, providing information on application processes, benefits, and experiences o Organized and facilitated information sessions, tabling ev, and networking events to engage students and encourage participation o Delivered engaging presentations to diverse audiences, effectively communicating the value and unique aspects of the DCP

o Provided exceptional concierge services to guests, assisting with reservations, transportation, and special requests to enhance experience o Worked collaboratively with various departments, including housekeeping, dining, and maintenance to ensure seamless delivery o Responded promptly to guest complaints, addressing issues efficiently to minimize disruption to their experiences

Union Club Hotel Housekeeper o Performed thorough cleaning of guest rooms and common areas, ensuring adherence to cleanliness standards and guest satisfaction o Inspected rooms for cleanliness and maintenance issues reporting concerns to management, ensuring a safe environment o Managed time efficiently to complete daily tasks within designated timeframes while maintaining high-quality standardsUnion Club Hotel Sales Coordinator o Leveraged in depth product knowledge to effectively address customer inquiries and provide tailored solutions o Efficiently processed inquiries and maintained accurate records, ensuring timely fulfillment and customer satisfaction o Acted as a point of contact for customer inquiries, resolving issues promptly and fostering relationships Union Club Hotel Banquet Server o Delivered exceptional service to guests, promptly addressing requests and inquiries, resulting in positive feedback o Worked closely with event staff to ensure seamless service flow and coordination during high-volume events