Daniela Navas Email & Phone Number

• Review service repair order and or parts invoice for proper completion, reconcile the repair orders by transferring the appropriate information from each hard copy to soft copies• Calculate the materials charge applicable for each order, calculate the taxes to be charged on the categories of goods or services. Collect the total retail charges from the customer in cash, check or authorized charge account. Calculate the days in gross and check to see if all repair orders were closed correctly • File repair orders/ parts invoices• Answer the dealership telephones, transfer calls to the people requested or best suited to take the calls and take written messages when needed • Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines. Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, it's employees, or customers• Demonstrates behaviors consistent with the company's vision, mission and values in all interactions with customer, co-workers and suppliers

•Evaluated independent films through the use of online research •Advertised films that were developed through the company by formulating press releases, news feeds and were dispersed to other distributers. Worked alongside Virgil films and HD Vision Broadcast Center to feature independent films we found had a unique premise

•Organized, supervised and delegated the orientation for hundreds of first time college students. Lead group presentations, activities and community service projects