Daniela Nicuesa Email & Phone Number

Doral, Florida, United States

· Create product listings, product descriptions, product contents on e-commerce website and marketplaces such as Amazon and Shopify.· Continually monitor the website in a proactive manner to ensure that all information is accurate and includes the most up to date content offered.· Gather and utilize data from various sources to update existing products and to add new products to the website

Miami, Florida, United States

• Designed, implemented, and monitored web pages and sites for continuous improvement.• Tested websites and performed troubleshooting prior to deployment.• Increased customer engagement through social media.• Created videos and managed YouTube channel to strengthen company reputation.• Utilized techniques such as cold calling, networking, and prospecting to develop new leads.• Set up inspection appointments with customers.• Resolved problems, improved operations, and provided exceptional client support.• Provided assistance with document processes, both inbound and outbound, including document sorting, logging, and work order creation.

Miami Metropolitan Area

• Developed and maintained social media websites• Increased followers and maintained engagement across all social media sites• Created and developed marketing campaigns• Processed e-commerce, drop-ship, and channel orders. Confirm shipment via portal/email• Generated invoices and sent them to customers via EDI, mail or email• Monitored open orders, returns and delivery exceptions• Provided courteous and prompt customer service via email and phone. Handle customer inquiries and complaints• Processed replacement parts and return shipments• Maintained online product listing as needed. This includes but is not limited to: edit products, upload images/videos, update inventory, etc

Miami/Fort Lauderdale Area

● Managed schedules, organized office functions, and oversaw daily operations of office with 30+ employees.● Prepared daily, weekly, and monthly reports, and updated calendar appointments.● Performed basic accounting functions including account receivables, account payables, and bi-weekly payroll.● Discovered and rectified erroneous billing, maximizing profit.● Established business relations with vendors. Handled all purchasing, inventory, and contract negotiation.● Maintained equipment inventory, scheduled maintenance.● Tracked payroll and reduced overtime expenditures entirely.● Assisted research coordinator in obtaining informed consent from participants, collected research data, maintained excel spreadsheet of study participant's enrollment into study and completion.● Maintain PI/CRC and all other study coordinators informed of study status, sponsor/IRB related updates.

Miami/Fort Lauderdale Area

● Created directories for all lines of business.● Identified incorrect provider information for correction within database and future download.● Completed state reporting for Medicare and Medicaid based on QNXT downloads. (Termed and new providers; PNF).● Provided operational assistance to Operations and Network Management in support of network development, re-contracting and credentialing projects.● Established/maintained contracted provider demographic data and negotiated reimbursement arrangements.● Reviewed new and existing contract reimbursement arrangements for compliance with standards and determined most appropriate system input methodology that facilitated accurate and consistent claim adjudication.● Identified and reported on significant changes to network configuration and market information.● Extracted information from provider systems to meet business reporting needs.

Miami/Fort Lauderdale Area

• Compiled and maintain current and accurate data for all providers• Completed provider credentialing and re-credentialing applications; monitor applications and follow-up as needed• Maintained copies of current state licenses, DEA certificates, malpractice coverage, and any other required credentialing documents for all providers• Maintained corporate provider contract files• Maintained knowledge of current health plan and agency requirements for credentialing providers• Set up and maintained provider information in online credentialing databases and system• Tracked license and certification expirations for all providers to ensure timely renewals• Ensured practice addresses are current with health plans, agencies and other entities• Processed applications for appointment and reappointment of privileges• Tracked license, DEA and professional liability expirations for appointed providers• Maintained appointment files, and information in credentialing database• Audited health plan directories for current and accurate provider information• Maintained confidentiality of provider information• Provided credentialing and privileging verifications

Miami, Fl

● Provided physician documentation to auditing department.● Assisted billing department in submitting completed therapy sessions to assure meeting monthly budget.● Reviewed documentation of therapy visits to assure compliance of services with Medicare guidelines.● Assigned patients to therapists according to area, availability and diagnosis.● Tracked completion of therapy evaluations, treatments, and discharges. Maintained lines of communication with patients and family members.

Master Of Science - Ms, Marketing

Social Work