Daniela Oprea Email & Phone Number

Bucharest, Romania

Technical lead on front-end business intelligence development for banking

Bucharest, Romania

Analysis of business requirements, providing technical solutions that that complies therequirements. Follow the solution along the business life cycle, after implementation.•Negotiation of business requirements according to system capabilities. Writing high-levelassessment documents for the requirments taking into account the impact and architecturalsystems perspective .•Developing low-level solutions in the area of rating processes, monitoring and… Show more Analysis of business requirements, providing technical solutions that that complies therequirements. Follow the solution along the business life cycle, after implementation.•Negotiation of business requirements according to system capabilities. Writing high-levelassessment documents for the requirments taking into account the impact and architecturalsystems perspective .•Developing low-level solutions in the area of rating processes, monitoring and billing.Presenting the solution to systems that integrates with billing system in order to ensurecorrectness of the information flow.•Creating plans for implementation and testing by taking into consideration the release date andthe project management objectives and milestones for deliverables.•Execution of the solution implementation in systems and processes for billing / rating / payments/ portability according to agreed technical solutions both on test environment and production.•Testing the solutions and agreeing it with stakeholders during the process and before therelease in order to prevent production issues.•Writing documents for release and release management byreassessing all documents andfollowing deployment stages(deliverables, points to follow, deadlines•Writing training documents for end-users and training the staff authorized to access thedatabase interfaces.Billing Systems Support and Maintenance•Billing KPY•Monitoring and execution of the processes for postpaid rating&billing, rating&billing accuracyand printing delivery.•Providing periodic maintenance and/or prompt restoration of system failures.•Payment upload maintenance.•Ensuring the technical support on specific interfaces for the end-users. Show less

Bucharest, Romania

Defining and delivering information for technical solutions.Collecting requirements, internal clients assistance in defining the functional specifications forthe services and proposed systems and turn them into technical specifications.Participation in the evaluation and implementation of projects and responsible for providingtechnical solution for systems based on business requirements. Assess the impact ofimplementation in current systems finding and implementing technical… Show more Defining and delivering information for technical solutions.Collecting requirements, internal clients assistance in defining the functional specifications forthe services and proposed systems and turn them into technical specifications.Participation in the evaluation and implementation of projects and responsible for providingtechnical solution for systems based on business requirements. Assess the impact ofimplementation in current systems finding and implementing technical solutions.Producing technical documentation for selection processes: Request for Proposal, Request forInformation, Request for QuotationValidating goals and objectives, detailed analysis and forecast of effort for the technicalsolution provided by internal or external development teams responsible for the systems.Providing the project managers and management team advices and solutions in the role ofexpert system on how to project implementation and deployment on systems.Ensuring that the solution overall systems is aligned with the objectives and long-termarchitectural plans of the department and that any discrepancies between this objective anddetailed solution provided by development teams are addressed and resolved properly.Providing support for test teams to prepare software testing phases to achieve the qualitycriteria of information products delivered.Providing the transfer of knowledge through the creation and maintenance phase projectspecific documentation for systems by organizing and supporting teaching sessions, receipt ofdeliverables to other teams involved in the development process or by direct presentation toclients functional and technical capabilities developed solutions.Providing support and knowledge transfer throughout the life cycle of information system,investigate, clarify and provide solutions to technical problems.Ensuring proper transfer of knowledge to support and maintenance team, during theprobationary period and post production. Show less

Bucharest, Romania

Rebranding Project consisting in finding rating and billing solutions for implementing a newoffer portfolio.&Analysis of business requirements, providing technical solutions that that complies therequirements. Follow the solution along the business life cycle, after implementation.•Negotiation of business requirements according to system capabilities. Writing high-levelassessment documents for the requirments taking into account the impact and… Show more Rebranding Project consisting in finding rating and billing solutions for implementing a newoffer portfolio.&Analysis of business requirements, providing technical solutions that that complies therequirements. Follow the solution along the business life cycle, after implementation.•Negotiation of business requirements according to system capabilities. Writing high-levelassessment documents for the requirments taking into account the impact and architecturalsystems perspective .•Developing low-level solutions in the area of rating processes, monitoring and billing.Presenting the solution to systems that integrates with billing system in order to ensurecorrectness of the information flow.•Creating plans for implementation and testing by taking into consideration the release date andthe project management objectives and milestones for deliverables.•Execution of the solution implementation in systems and processes for billing / rating / payments/ portability according to agreed technical solutions both on test environment and production.•Testing the solutions and agreeing it with stakeholders during the process and before therelease in order to prevent production issues.•Writing documents for release and release management byreassessing all documents andfollowing deployment stages(deliverables, points to follow, deadlines•Writing training documents for end-users and training the staff authorized to access thedatabase interfaces.Billing Systems Support and Maintenance•Billing KPY•Monitoring and execution of the processes for postpaid rating&billing, rating&billing accuracyand printing delivery.•Providing periodic maintenance and/or prompt restoration of system failures.•Payment upload maintenance.•Ensuring the technical support on specific interfaces for the end-users. Show less

Bucharest, Romania

Analysis of business requirements, providing technical solutions that that complies therequirements. Follow the solution along the business life cycle, after implementation.•Negotiation of business requirements according to system capabilities. Writing high-levelassessment documents for the requirements taking into account the impact and architecturalsystems perspective .•Developing low-level solutions in the area of rating processes, monitoring and… Show more Analysis of business requirements, providing technical solutions that that complies therequirements. Follow the solution along the business life cycle, after implementation.•Negotiation of business requirements according to system capabilities. Writing high-levelassessment documents for the requirements taking into account the impact and architecturalsystems perspective .•Developing low-level solutions in the area of rating processes, monitoring and billing.Presenting the solution to systems that integrates with billing system in order to ensurecorrectness of the information flow.•Creating plans for implementation and testing by taking into consideration the release date andthe project management objectives and milestones for deliverables.•Execution of the solution implementation in systems and processes for billing / rating / payments/ portability according to agreed technical solutions both on test environment and production.•Testing the solutions and agreeing it with stakeholders during the process and before therelease in order to prevent production issues.•Writing documents for release and release management byreassessing all documents andfollowing deployment stages(deliverables, points to follow, deadlines)•Writing training documents for end-users and training the staff authorized to access thedatabase interfaces.Billing Systems Support and Maintenance•Billing KPY•Monitoring and execution of the processes for postpaid rating&billing, rating&billing accuracyand printing delivery.•Providing periodic maintenance and/or prompt restoration of system failures.•Payment upload maintenance.•Ensuring the technical support on specific interfaces for the end-users.•System users configuration. Responsible for auditing the security access into the system Show less

Bucharest, Romania

Technical assistance on specific software for the endusersof the DTH clients and ensuring support on the application forDTH call center using email, chat, phone, remote procedures.•Accomplish the specific billing, processing invoices for printing andverifying accuracy of invoice charges, in order to achieve the final balances before customermigration. The process was always made in partnership with the Financial and RetentionDepartmensts.•Creating templates… Show more Technical assistance on specific software for the endusersof the DTH clients and ensuring support on the application forDTH call center using email, chat, phone, remote procedures.•Accomplish the specific billing, processing invoices for printing andverifying accuracy of invoice charges, in order to achieve the final balances before customermigration. The process was always made in partnership with the Financial and RetentionDepartmensts.•Creating templates for different financial notification that were attached to invoices. Analisingand formating invoices in order to prevent printing errors.•Loading and manipulating payments from bank files directly intodatabase.•Providing periodic maintenance or prompt restoration of system failures.•Bug detection and analysis.•Ensuring a perpetual communication with the first level of support regarding bugs and periodicupdates. Testing the solutions offered by them and providing a relevant feedback.•Extraction of various reports from the database with essential information designed to facilitatethe work of collectiondepartments, retention, accounting, financial, NDS andprogramming those with the need for permanent use.•Providing information security of database, coordination of users'rights on the database.•Handling equipment and software for transmission via Satellite. Show less

Bucharest, Romania

Coordinating firs level of I-Tom Solutions support team, the software provider for “BCRInsurance” in what it concerns Insurances and Clients.Surveillance activities in accordance with SLA.Takeover the request came from the lower support level:Change request of the existent features-Replication incidents-Creation of Operational Reports-Errors/BugsRequest prioritization according to Business necessities and distribution of each task bymember, depending on their… Show more Coordinating firs level of I-Tom Solutions support team, the software provider for “BCRInsurance” in what it concerns Insurances and Clients.Surveillance activities in accordance with SLA.Takeover the request came from the lower support level:Change request of the existent features-Replication incidents-Creation of Operational Reports-Errors/BugsRequest prioritization according to Business necessities and distribution of each task bymember, depending on their competences. The team was formed from seven programmers withdifferent achievements.Requirements analysis and after that providing and monitoring settlement deadlinesDirect responsibilities in what it concerns user security and database(DB) sector on standarddocument management (insurance policies, receipt books, memorandums, vignettes)Development&TestingTechnical analysis of functionality change requests or operational report for the applicationsuite, along with the team, deciding on the project eligibility.Organizing work plans for the projects allocation of resources, after a previous approval.Tracking projects evolution and deadlines.Updating each application document, depending on the new functionality inserted.Creating technical diagrams for implemented applications (DB, servers, test, production)Writing utilization manuals and design training plans.Training the users on using different functionalities and programs.Precursory review on the programs, before the implementation test.Data centralization based on feedback received from end-users assigned to test beforepublication in production(errors, requests, suggestions)Supervising the implementation process on production. Show less

Law School

High Sccool, Art/Art Studies, General