Daniela Peeva Email & Phone Number

Sofia, Sofia City, Bulgaria

Sofia

• Effectively implement and support Lean transformations across processes and business areas within the bank in order to deliver efficiency:
• Perform process diagnostics by observations on the shop floor, process mapping, measuring processes, collecting and analysing data and coordinating with line managers
• Identify process pain points and potential for improvement
• Generate ideas and prepare proposals for improvements on specific dimensions, e.g.: process efficiency, performance… Show more Effectively implement and support Lean transformations across processes and business areas.
• Generate ideas and prepare proposals for improvements on specific dimensions, e.g.: process efficiency, performance management (KPIs), organization of work
• Support managers and their teams in the future design and in the improvements implementation

Sofia, Bulgaria

• Implement and support BPMS in key processes in the bank: perform process mapping and time/workload measurements, define and calculate KPIs, create and maintain dashboards, participate in E2E process meetings, support.
• Take part in SUC calculations for all products in the bank;
• Support P&L owners (in areas of branch network sales and service quality, PI lending, payments, accounts, cards and cash operations) in their striving at… Show more
• Support P&L owners (in areas of branch network sales and service quality, PI lending, payments, accounts, cards and cash operations) in their striving at increasing process efficiency and raising customer and employee.
• Prepare reports for bank process performance and communicate them at RI group level; Prepare presentations for steering committees, jour fixes, workshops and trainings Show less

Sofia, Bulgaria

• Payments processing; Investigations handling; Booking all types of payment charges; Reconciliation of nostro and suspence bank accounts;
• Prepare monthly payment statistics;
• Participation in projects for implementation and development of new systems and projects for optimization of payments processes in the bank

Sofia, Bulgaria

• Payments processing; Investigations handling; Booking all types of payment charges;

Master In Finance

Diploma thesis: "Operational risk in commercial banks and its management"

Bachelor In Economics, Finance

Education record

Graduated with Honors in Mathematics and Information technologicals