Daniela Ramirez Ruiz Email & Phone Number

Costa Rica

Defines, manages, and evaluates business plans to ensure they are operationally executable against defined strategic objective. Leads and partners with cross-functional teams to develop short-term (typically less than two years) business plans and supporting data-driving models. Prepares comprehensive implementations tactics, including execution plans, resources allocation plans, follow-up guidelines, assessment, and process accountabilities. Ensures that business activities are aligned with… Show more Defines, manages, and evaluates business plans to ensure they are operationally executable against defined strategic objective. Leads and partners with cross-functional teams to develop short-term (typically less than two years) business plans and supporting data-driving models. Prepares comprehensive implementations tactics, including execution plans, resources allocation plans, follow-up guidelines, assessment, and process accountabilities. Ensures that business activities are aligned with stated plans among different stakeholders. Sets business metrics, evaluates actual performance, and makes recommendations to business leaders on performance target achievement. Develops data-driven analyses to optimized resources and ensure that business plans can be translated into financial value. Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilities information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues. Show less

Administrative Assistant specialistMy overall strategy is to provide updates and communication for all HPE commercial promotions, programs and new products for last tier partners. • Provide program and analytical support as defined by client for the Americas • Monthly approval of the PO and invoicing process for all the funds planned for the Americas programs • PIPP Program processing and assistance • Monthly finance report with SKU level report across all Business Units… Show more Administrative Assistant specialistMy overall strategy is to provide updates and communication for all HPE commercial promotions, programs and new products for last tier partners. • Provide program and analytical support as defined by client for the Americas • Monthly approval of the PO and invoicing process for all the funds planned for the Americas programs • PIPP Program processing and assistance • Monthly finance report with SKU level report across all Business Units • Monthly fund planning accountability, and reporting • Monthly invoice tracking managing the invoicing process since it is submitted until is paid and applied to proper PLs across all Business Units. • Quarterly reports to make sure the quarter closes properly financially speaking with all accountability correctly. Provide reports for each one of the four regions (Brazil, Mexico, MCA, Caribbean) • Work with the BU Senior Marcom Specialist and the HPE BU Product Line Managers and Program Managers to gather necessary information • Engage necessary with GBS, Sales Goal Attainment and India to make sure invoices are processed correctly and on time. • Ensure accuracy of all material content, meeting submittal timelines • Engage necessary PL managers, finance people to gather info as needed • Additional and ad hoc reports, requests, and program data as determined by client. Show less

San José

Under an outsourcing profile I work for Hewlett-Packard Company, the direct employers areOptima from Costa Rica and MarketStar Corporation from US.Marketstar Corporation / 2010 – to 2013Customer Service Associate.Subject Matter Expert: I used to work for HP LA Partner Support team providing technicaland marketing support to HP partners within LA Region (Brazil, México and LatinAmerica). My job was a combination of Tech Support and Marketing Activities that… Show more Under an outsourcing profile I work for Hewlett-Packard Company, the direct employers areOptima from Costa Rica and MarketStar Corporation from US.Marketstar Corporation / 2010 – to 2013Customer Service Associate.Subject Matter Expert: I used to work for HP LA Partner Support team providing technicaland marketing support to HP partners within LA Region (Brazil, México and LatinAmerica). My job was a combination of Tech Support and Marketing Activities that aredeveloped in English, Spanish and Portuguese.My tasks were:• Provide functional and technical support to partners with the different applications that help themwith their logistics, pricing, marketing and sales activities.• Manage escalations, analysis cases, research root cause analysis, keep internal/externalcustomers updated and resolve their issues.• Work as the team´s SME to support partners and internals collaborates with BusinessPlanning and Reporting activities and process related to Marketing and DevelopmentFunds (MDF).• Collaborate with trainings for new hires, work on Kaizens to improve processes within theHP Partner Portal, and elaborate Standard Operating Procedures –SOP´s- related to ourBusiness Unit.• Develop and maintain different SharePoint updated. Show less

Degree In Business Administration, Management, Administration

Portugues, Portuguese Language And Literature

Bachelor'S Degree, Business Administration And Management, General

The Business Administration course at the International University of the Americas (UIA) was designed to form a professional who acquires.

Advanced Conversational English Course, English

Activities and Societies: Conversational Clup Programs of English now and Advanced

Advanced Portuguese, Idioma

They develop the four skills that are: reading, writing, conversational auditive and afinity. It incorporates elements such as phonetics.

Computer Skills

COMPUTER SKILLS  Microsoft Programs: Word, Excel, PowerPoint, Outlook, SharePoint.  HP programs: Siebel Partner Manager, SAP (Velocity).

Maestría, Finance, General