Perform a range of case related duties, including drafting email correspondence, letters and documentation to clients, government agencies, and colleaguesConsultancy for consular and document services for individual clients or business accounts Research and updates of immigration processes, such as required documents, processing deadlines and appropriate visa categories for each situation/client Personalized customer service, aiming to understand their needs and meet their… Show more Perform a range of case related duties, including drafting email correspondence, letters and documentation to clients, government agencies, and colleaguesConsultancy for consular and document services for individual clients or business accounts Research and updates of immigration processes, such as required documents, processing deadlines and appropriate visa categories for each situation/client Personalized customer service, aiming to understand their needs and meet their expectationsRequest, collection and organization of document services such as apostille, legalization, notarization, sworn translations that will be necessary for global mobility processes Responsible for accessing and managing confidential data of end customers, respecting privacy policies, laws and ethics Assist with drafting and filing applications and petitions with government agenciesCompile and summarizing data for clients, managers and reporting needsProvide status updates to clients and senior level team membersRequest, collect, and file documents in proper orderDemonstrate flexibility and initiative regarding assignments for self and team Show less