Daniela Ramos

Daniela Ramos Email and Phone Number

Head of On Board Sales and Service, In-Flight Entertainment and Global Catering for Volaris @ Volaris
Daniela Ramos's Location
Mexico City, Mexico, Mexico
Daniela Ramos's Contact Details

Daniela Ramos personal email

n/a
About Daniela Ramos

Highly experienced Manager who posses the require level of qualities needed on the day to day operation of an international company focused on customer service.Strong desire to exceed High Value Customer expectations. Always looking forward to achieve goals and gain experience.Be organized with attention to detail as well as managing multiple priorities under pressure is part of the job.Handle and supervise all the daily processes as the business environment changes and staff needs to be motivated with coaching, training and communication.Passionate for inner wellness and environment.

Daniela Ramos's Current Company Details
Volaris

Volaris

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Head of On Board Sales and Service, In-Flight Entertainment and Global Catering for Volaris
Daniela Ramos Work Experience Details
  • Volaris
    On Board Service Manager
    Volaris Dec 2018 - Present
    Mexico City Area, Mexico
    Responsible of developing key growth sales strategies and action plans. Assuring a successful execution of these strategies to achieve financial and performance targets. Building relationships and understanding customer trends and behaviors.
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  • Volaris
    Baggage System Manager
    Volaris Jul 2017 - Jun 2018
    Mexico City Area, Mexico
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  • Aeroméxico
    Customer Service Manager
    Aeroméxico Jun 2015 - Sep 2016
    Responsable of building and leading customer-focused teams with total commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and airline operations policies.Improving the customer experience on the day to day operation , solving escalated problems and complain handling resolutions as well developing new clients.
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  • Aeromexico
    Vip Lounge Manager
    Aeromexico Aug 2013 - Jun 2015
    Mexico City Area, Mexico
    Responsable for the day-to-day operation of the VIP Lounge. Ensure High Value Guests expectations are being exceed as well as handling any problem or unusual circumstances. Responsable for the Security and Health of all our customers and associates. Enjoy bringing out the best of every team member through strategic endeavours in order to achieve goals and improve their performance as the departamental targets are being reach.
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  • Aeromexico
    Duty Manager
    Aeromexico Sep 2010 - Jan 2013
    Guanajuato International Airport
    In charge of airline's ground operations . Supervise ticketing ,check-in and boarding process as well as aircraft servicing. Responsible for seeing that the station's flights leave safety and on time and with all passengers and luggage. Leading and managing costumer service agents , station budgets, and local safety programs. Problem solving ,decision making and being resourceful and attentive are part of the day to day operation .
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  • Aeromexico
    Customer Service Agent
    Aeromexico Dec 2007 - Nov 2010
    Provide assistance and enhanced service to passengers as they pass through the airport , ensuring delivering all the agreed services the airline offers .
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Daniela Ramos Skills

Customer Service Commercial Aviation Management Aviation Security Customer Experience Training Quality Control Direct Sales Client Development Aviation Regulations Vip Services Retail Sales Direct Client Interaction

Daniela Ramos Education Details

Frequently Asked Questions about Daniela Ramos

What company does Daniela Ramos work for?

Daniela Ramos works for Volaris

What is Daniela Ramos's role at the current company?

Daniela Ramos's current role is Head of On Board Sales and Service, In-Flight Entertainment and Global Catering for Volaris.

What is Daniela Ramos's email address?

Daniela Ramos's email address is dr****@****ico.com

What schools did Daniela Ramos attend?

Daniela Ramos attended Instituto Tecnológico Autónomo De México, Itesm, Campus Leon, Universidad Lasallista Benavente , Celaya Gto..

What are some of Daniela Ramos's interests?

Daniela Ramos has interest in Aviation, See 6+see Less, Big Cities, Trend Magazines, New Technologies, Books, Finances, Health, Environment, Photography.

What skills is Daniela Ramos known for?

Daniela Ramos has skills like Customer Service, Commercial Aviation, Management, Aviation Security, Customer Experience, Training, Quality Control, Direct Sales, Client Development, Aviation Regulations, Vip Services, Retail Sales.

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